Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Minneapolis Minnesota
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds3 Pro Silver are absolutely excellent—fantastic sound quality, top-notch noise cancellation, and a sleek design. I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Just Don't!
on March 5, 2025
Posted by: Tim C
Expertise:Intermediate
I wish I'd never tried to dim my buds pro 2! The gen 3 buds sound quality is non-existent, they WILL NOT stay in your ears, and two thirds of the time, when you put them in their storage case, only one of the two will charge. I feel generous, giving them a one-out-of-five stars. These are crap, pure and simple.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Tim. We appreciate your honesty, and we want to address your concerns personally. First, regarding the sound quality, we are proud of the premium audio experience that the Galaxy Buds3 Pro offers, featuring 24-bit audio processing for rich and detailed audio. It’s designed to take your listening experience to the next level. We understand that finding the perfect fit is essential. The Galaxy Buds3 Pro comes with multiple ear tip sizes to ensure a comfortable and secure fit for every user. We encourage you to try the different sizes for a better experience. As for charging, these buds utilize advanced charging technology that allows for efficient and reliable power management. If you are noticing any inconsistencies, we recommend checking the charging contacts to ensure they are clean and free from debris. Sometimes, proper alignment in the case can make a difference. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. Thank you again for your feedback. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kamaal
from Kendall park NJ
Expertise:Expert
Verified Purchase:Yes
This is a good headphone and perform as expected , noice cancelling is average and flickers, overall better than previous versions. Don't expect a lot and never buy at full price.
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Jess
from Versailles, IN
Expertise:Beginner
Verified Purchase:Yes
Excellent sound! Best clarity of any earned bud I have ever used. The comfort level is a 10 out of 10!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds
on March 5, 2025
Posted by: DiabeticDad
[This review was collected as part of a promotion.] The sound quality on these are great! I do wish the noise cancellation was a bit stronger. I also love that the equalizer is so customizable!
Value
4
Written by a customer while visiting Samsung US
Posted by: GEORGE
from California
Verified Purchase:Yes
Excellent noise cancelation fits comfortably in ear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joey
from Los Angeles, California
Expertise:Intermediate
Verified Purchase:Yes
Great audio quality. Neat features. Genius use of the bar design. The device is not quite polished. The engineering renders it susceptible to damage and there are now more structural points of failure. The buds previous circular/oval design allowed it to avoid damage via rolling or pinching away. That's no longer possible. I can feel the plastic stress as I grip it while on my ears. Decent battery life and excellent range. The audio cancelation is superb for its package size. Here's hoping for a metal frame version.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Super tinny, tweaking EQ did virtually nothing.
on March 5, 2025
Posted by: Mat4
from Oregon
Expertise:Intermediate
I bought these a few days ago thinking I'd upgrade my first gen pro buds and the the buds3 pro are unbearably tinny. I've messed around with the various EQ preset, updated software, factory reset, etc. and nothing seems to help. I'll definitely be returning these and trying a different company's that won't involve hours of me tweaking for them to sound a touch better but still terrible.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mat. Upgrading should enhance your listening experience, and we want to assist you in achieving a better experience with your buds. Regarding the tinny sound quality you mentioned, this can sometimes occur if debris or earwax accumulates in the speaker or microphone holes. We recommend giving them a thorough cleaning. You can use a soft, dry brush, a cotton swab, or even a toothpick to gently remove any buildup. Just be sure to dry the buds completely before using them again. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after cleaning, please be sure to reach out to us at Samsung Support so that we can look into what could be causing this. We appreciate your feedback and hope these steps help resolve your concerns. -Kelvin
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Written by a customer while visiting Samsung US