Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Charles
from Ohio
Expertise:Expert
Verified Purchase:Yes
Best buds I've ever had the pleasure of wearing. I love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jazz
from Niagara Falls ny
Expertise:Intermediate
Verified Purchase:Yes
Very clear sound and very comfortable in your ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abhi
from Missouri
Expertise:Expert
Verified Purchase:Yes
I am experiencing a buzzing sound, even though I am not playing any audio.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Abhi. We understand that you may be experiencing some challenges with your buds. To address the buzzing sound you are experiencing, here are a few steps you can try. Ensure the secondary microphone is not covered when you are wearing the earbuds. If Active noise canceling, Adaptive, or Ambient sound is enabled, the sub-microphone adjusts the sound according to the noise control mode. Make sure the earbuds are properly fitted in your ears. Adjusting the position can sometimes help reduce any unwanted noise. Ensure that your Galaxy Buds3 Pro firmware is up to date. Firmware updates often include fixes for known behaviors. Try resetting your earbuds to their factory settings. This can sometimes resolve unexpected sounds. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If these steps don't resolve the buzzing sound, please don't hesitate to reach out to us at Samsung Support for further assistance. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Yemi
from Providence, RI
Expertise:Expert
Verified Purchase:Yes
Nice ear buds. good noise cancelling feature. sticks to the ear perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The only buds that don't fall out
on March 5, 2025
Posted by: DimaGav
[This review was collected as part of a promotion.] Sit very well and mic is good if connected to Samsung phone. I really love seamless actions across apps and the voice controls of skipping music. A game changer in the gym.
You can't use highest mic quality with the laptop though for Google meet calls.
Also have connectivity issues with the laptop, it disconnects ~1.5 min after starting using the mic. If you don't use mic all is good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality!
on March 5, 2025
Posted by: SirDude
[This review was collected as part of a promotion.] I would totally reccomend these earbuds! These earbuds offer a truly immersive listening experience. The rich audio quality brings music to life with vibrant clarity. Effective noise cancellation creates a peaceful bubble, even in busy environments. Seamlessly transition to transparency mode to stay aware of your surroundings. They are pretty comfortable too!
Value
5
Written by a customer while visiting Samsung US
Posted by: Lo Mack
Expertise:Intermediate
Verified Purchase:Yes
Upgrading from Buds Pro. Great responsiveness. Noise cancelation is par excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brina
from Auburn NY
Verified Purchase:Yes
They sometimes turn down when you don't want them to. Sounds around will cause to adjust to a lower volume. Other than that they are great.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US