Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,146 Reviews)
Rating breakdown 13,146 reviews
5 Stars
8,970
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Nice sound buds
on March 4, 2025
Posted by: Travelfan257
[This review was collected as part of a promotion.] Samsung Galaxy Buds 3 Pro Review
I recently got the Samsung Galaxy Buds 3 Pro, and overall, I'm quite impressed with the experience.
Design & Comfort:
The earbuds have a sleek, premium look with a metallic finish. The new stem design fits comfortably in the ears, and the earbuds feel lightweight. They come with different-sized ear tips, making it easy to find the perfect fit. However, the stem design might not be the best for sleeping on your side.
The earbuds have a sleek, premium look with a metallic finish. The new stem design fits comfortably in the ears, and the earbuds feel lightweight. They come with different-sized ear tips, making it easy to find the perfect fit. However, the stem design might not be the best for sleeping on your side.
Sound Quality:
The sound quality is excellent, especially for music. The bass is deep, and the vocals sound clear. The noise cancellation works really well, blocking out most background noise. The ambient sound mode is also useful when you need to hear your surroundings.
The sound quality is excellent, especially for music. The bass is deep, and the vocals sound clear. The noise cancellation works really well, blocking out most background noise. The ambient sound mode is also useful when you need to hear your surroundings.
Battery Life:
The battery life is solid, lasting around 6 hours with noise cancellation on and even longer without it. The case provides extra charges, which is great for long days.
The battery life is solid, lasting around 6 hours with noise cancellation on and even longer without it. The case provides extra charges, which is great for long days.
Connectivity & Features:
Pairing with my phone was quick and simple. The touch controls work smoothly, and the voice detection feature automatically switches to ambient mode during conversations. The earbuds are also water-resistant, making them perfect for workouts.
Pairing with my phone was quick and simple. The touch controls work smoothly, and the voice detection feature automatically switches to ambient mode during conversations. The earbuds are also water-resistant, making them perfect for workouts.
Overall Opinion:
I'm very happy with the Samsung Galaxy Buds 3 Pro. They offer great sound, useful features, and a stylish design. If you're looking for premium wireless earbuds, these are definitely worth considering
I'm very happy with the Samsung Galaxy Buds 3 Pro. They offer great sound, useful features, and a stylish design. If you're looking for premium wireless earbuds, these are definitely worth considering
Value
4
Written by a customer while visiting Samsung US
Posted by: Jacqueline
Verified Purchase:Yes
I like the style better than the old ones quality is okay as far as sound needs more Bass and microphone is better but has room for improvement
Written by a customer while visiting Samsung US
Posted by: 2Much
from GA
Expertise:Intermediate
Verified Purchase:Yes
I love the sound and design of the Galaxy Buds3 Pro Silver but dislike the fact that it does not remain in place. It has fallen off more times than it has remained in place.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro. We love to see that you love the sound and design of these buds. The Galaxy Buds3 Pro are designed to deliver a high-resolution audio experience with a comfortable, new shape. They feature an Adaptive Equalizer with Galaxy AI that adjusts audio based on how the buds sit in your ears, ensuring the best sound quality every time you use them. The buds also come with Adaptive Noise Control, allowing you to immerse yourself in sound while staying alert to your surroundings. Discomfort with earbuds, whether they are too tight or too loose, can be frustrating, especially while jogging or enjoying music. Samsung earbuds offer a solution to this common challenge. Please check out the link attached to help you get the best fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: ryan0584
Expertise:Intermediate
Verified Purchase:Yes
Pro: excellent ambient sound during calls and callers have not been able to hear interference well in truck or at the beach. Comfortable fit. Quality case with good charging and color ID.
Con: compared to buds 2 pro overall adaptive sound experience is poor even set to max. Sound quality especially in bass is poor. Battery life is poor even with most settings turned off. Silver sucks they should make black.
Con: compared to buds 2 pro overall adaptive sound experience is poor even set to max. Sound quality especially in bass is poor. Battery life is poor even with most settings turned off. Silver sucks they should make black.
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ryan! We’re glad to see you’re enjoying the excellent ambient sound during calls! The Buds3 Pro is designed to let in just the right amount of your environment, ensuring clear communication without interruptions. Comfort is also key for us, so we’re happy to know the fit meets your expectations. We appreciate your feedback on the adaptive sound experience. While the Galaxy Buds3 Pro provides a wide range of sound profiles tailored for different environments, we continuously aim to improve our features and audio quality, including bass. We recommend adjusting your EQ settings in the Wearable app to align with your listening preference. The Galaxy Buds3 Pro is designed for extended use, but we understand that usage patterns can vary. To help conserve battery power when you need it most, consider a few adjustments. When you're not using the earbuds, make sure to store them in their charging case with the lid closed. Additionally, you can adjust the notification settings through the Galaxy Wearable app on your connected phone, or if you're using iOS, modify the settings in the Galaxy Buds app. By following these simple tips, you can maximize the battery life of your Galaxy Buds3 Pro. As far as color options, we appreciate your enthusiasm for the design! We're always looking to expand our offerings, and your preference for black is noted. Your insights are invaluable in helping us create the best experience possible, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Comfartable
on March 4, 2025
Posted by: Napohash
[This review was collected as part of a promotion.] Easy to use & more comfortable than previous buds. Seem to stay in my ear better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They aren't functioning as they should
on March 4, 2025
Posted by: Hollister
I bought two of the buds 3 pro and for a while they were fine. I mean the worked extremely well but one side stop playing and simply wouldn't charge. Though it has life in the buds the case doesn't charge them. I found this surpringly strange. I am frustrated because I don't know if I just have the worst luck and bought two defected buds or if the line is affected. Please help
Response from Samsung USBy R&R Team, March 6, 2025
Hey Hollister! Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We’re thrilled to see that you enjoyed their exceptional sound quality and performance! We understand how disappointing it can be if one side isn’t performing as expected. The Buds3 Pro are designed with advanced features, featuring a long-lasting battery life, so when one bud isn’t charging or syncing correctly, it can certainly be frustrating. If you haven’t already, please make sure you’re using the correct charging case and charger that came with your buds, as this ensures optimal performance. Additionally, try cleaning the charging contacts on both the buds and the case to ensure there’s a good connection. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance, we encourage you to reach out to us directly at Samsung Support. We appreciate your loyalty and hope you continue to enjoy the incredible audio experience that Galaxy Buds3 Pro offers! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jcendless
from Fullerton CA
Expertise:Intermediate
Verified Purchase:Yes
I love wireless ear buds from airpod pro to bose. I have upgraded to this one from previous Bud2 pro. I wasn't convinced and only difference was extra features and cosmetics. Owning two different eco system i compared against airpod pro 2 and its sad to admit I would place this third on my list 2nd being bose ultimate QC and first being AP pro2. Maybe they will release firm ware later to make ANC better
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jcendless. We genuinely value feedback from loyal users like you.. We understand that comparing different ecosystems and products is crucial for enthusiasts like yourself. It's clear that you're passionate about audio quality, and we hate to hear that the Active Noise Cancelling (ANC) feature of the Buds3 Pro didn't meet your expectations. Our team is continuously working on firmware updates to enhance the performance of our products, including the ANC feature. To ensure you get the best experience, we recommend checking if your Galaxy Buds3 Pro are up to date with the latest software. For optimal ANC performance, it's also essential to ensure that the earbuds fit properly. Ensuring that the ear tips fit snugly in your ears without any gaps and that the ear tips and the grooves of the earbuds are fully aligned and installed correctly can make a significant difference. If needed, trying larger ear tips for a better fit might help as well. We appreciate your candid feedback. Your feedback drives us to strive for excellence, and we’re committed to delivering an exceptional experience with every update. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Doesn't get any better than this
on March 4, 2025
Posted by: skruB85
[This review was collected as part of a promotion.] I can't take them out my ear, only to charge them. I like clarity and the noise canceling especially when I'm at work in the warehouse. I also like the fit in the ear. Best buds on the market right now for Samsung user's
Value
5
Written by a customer while visiting Samsung US