Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,146 Reviews)
Open Ratings Snapshot
Rating breakdown 13,146 reviews
5 Stars
8,970
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Not as expected
on March 4, 2025
Posted by: Kins
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Slips off the ear specially when laying on the sides. Hurts the ear if wore for more than an hour and half.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 6, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Kins. We appreciate your feedback and want to ensure you have the best possible experience with your buds. We understand that comfort is crucial, especially for extended listening sessions. The Galaxy Buds3 Pro is designed with an ergonomic fit for long-lasting comfort, but we recognize that ear shape can vary from person to person. We recommend trying different ear tip sizes for a snugger fit, which can help keep the buds in place, even when lying on your side. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. The Galaxy Buds3 Pro features an advanced acoustic design for rich, high-fidelity audio. We hope you’re enjoying the sound experience! Your feedback means a lot to us, and we’re here to help you make the most out of your Galaxy Buds3 Pro. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support.-Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes, they are amazing
on March 4, 2025
Posted by: Sam Song
Expertise:Expert
Verified Purchase:Yes
For those wondering about comparison..yes these are as good if not better than certain Pro 2s from fruity companies. Great quality, great noise cancellation, great for calls. Love these headphones.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good upgrade
on March 4, 2025
Posted by: Bruce
Verified Purchase:Yes
The product works very well. I particularly enjoy the click controls on the stem. They provide more positive control then my previous Galaxy Buds
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have along with your samsung smartphone
on March 4, 2025
Posted by: Anonymous
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Great buds. Works well and fits perfectly in your ears. Works well with damsung smart phones
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing earbuds
on March 4, 2025
Posted by: Ujj Nath
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Great ear buds.. Has a lot of features. Watch this video to learn more https://www.youtube.com/watch?v=Lr1Yc1CbQ1s&t=90s . Amazing how it will stop when someone talks to you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good ear buds but inconsistent charging
on March 4, 2025
Posted by: Mike T
Expertise:Intermediate
Verified Purchase:Yes
The earbuds are good, I prefer them to raycons but sometimes you'll put them in the case and later take them out and realize they weren't charging, its a common occurrence even after cleaning the buds, also the noise cancellation feature makes my head hurt so I dont really use that very often although its pretty good at blocking out noise.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 6, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Mike. We always love hearing from our customers and getting your perspective. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Check out the link attached for tips on how to troubleshoot your buds not charging while in the case. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you continue to experience this, we encourage you to reach out to us at Samsung Support so that we can look into what could be causing this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy Bud3 pro
on March 4, 2025
Posted by: Suredh
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Right bud intermittently stopped charging and the sound quality is ok.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Suredh! It's great to hear that you like the sound quality of these buds. As far as the right earbud occasionally stopping its charge, you might want to make sure it’s sitting correctly in the charging case. A snug fit can make a difference, and keeping the contact points free of debris and moisture can help maximize the earbud's charging efficiency. These buds offer fantastic features like Active Noise Cancelling and 360 Audio, which can further enhance your listening experience. If you have any more insights or questions, feel free to reach out to us at Samsung Support! Your feedback is really appreciated as we aim to provide the best experience possible. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the upgraded software and hardware
on March 4, 2025
Posted by: Nerdykid
[This review was collected as part of a promotion.] Amazing noise canceling compared to the previous generation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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