Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,147 Reviews)
Open Ratings Snapshot
Rating breakdown 13,147 reviews
5 Stars
8,971
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great buds, I have had one issue though
on March 3, 2025
Posted by: 22Lariatguy
[This review was collected as part of a promotion.] Great buds as they transfer seamlessly between my personal phone, work phone, tablet, smart TV, and non samsung laptop.
Only reason for 4 stars and not 5 is the charging issue, seems to be pretty random but I put my buds back in the case and get notification that the buds have stopped charging.
Aside from that I love these, the nose canceling works great and the fit is awesome, I wear an earbud for a lot of my workday and have not had any issues with them becoming loose or falling out.
All around great buds to the point I bought a second pair.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey 22Lariatguy! Thank you for your review of the Buds3 Pro! It's great to know you enjoy how easily they connect to your devices like phones, tablets, TVs, and laptops. The Buds3 Pro delivers excellent sound with Adaptive Noise Cancellation, and it’s good to see the fit works well for long hours. For the charging concern you mentioned, it’s helpful to make sure the charging contacts on the earbuds and the case are clean and free from dirt or moisture, as that can affect charging performance. You can also try resetting the earbuds by placing them in the case, closing it, and holding the Connect button for three seconds. Your feedback is really valuable, and it’s wonderful to see that you love the Buds3 Pro enough to buy another pair. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the integrated AI features. Clarity is solid.
on March 3, 2025
Posted by: StillRoadTrippin
[This review was collected as part of a promotion.] I drove for work & the seamless transition between my work phone, and personal phone when the concentrating on the road is essential. A++
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on March 3, 2025
Posted by: GalaxyGonzo
[This review was collected as part of a promotion.] I use them for gaming, for Google search and the music and the voice sound is fabulous
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on March 3, 2025
Posted by: Nate
from Pikeville, KY
Expertise:Intermediate
Verified Purchase:Yes
Great buds! Definitely enjoy the sound quality and great bass!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not impress, but ok.
on March 3, 2025
Posted by: rcbeetle
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Range is short compare to other Bluetooth headsets I have. They get loose while eating. Easier to fall off than others specially while moving. The bean shape where better fit in my opinion.
No, I would not recommend this to a friend.
Design
3 out of 5
3
Response from Samsung USBy R&R Team, March 4, 2025
Hey Rcbeetle. We appreciate you for taking the time to share your feedback on the Galaxy Buds3 Pro. We truly value your thoughts and experiences, as they help us improve our products. The Galaxy Buds3 Pro are equipped with the latest Bluetooth® version 5.4, which enhances connectivity, offering a more stable connection and improved range. To ensure optimal performance, please keep the earbuds and your device within 30 feet of each other. This distance may vary based on your environment and the model of your phone. Additionally, avoid using the device near obstructions that could block the Bluetooth signal, such as walls, routers, electrical equipment, or sources of electromagnetic interference. Regarding the fit, we recommend checking out the link attached that goes into detail on how to properly wear your Samsung buds. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor quality product get galaxy buds2 pro
on March 3, 2025
Posted by: Kai R
from Texas
Expertise:Expert
I bought my second pair of Galaxy Buds3 Pro today after I was refunded for my previous pair being unrepairable. My new pair, which I just opened, has the same issue, but worse than my first pair; the left earbud still refuses to charge.
I have had galaxy buds2 pro before and they where a perfect pair of headphones.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kai. It’s great to know you enjoyed the Galaxy Buds2 Pro and decided to take the leap to the new Buds3 Pro. The Galaxy Buds3 Pro offers an elevated audio experience with features like Active Noise Cancellation and Spatial Audio, designed to immerse you in your music. It the left earbud is not charging, it’s important to ensure it’s seated properly in the charging case. Sometimes, cleaning the charging contacts can also help optimize performance. Be sure to make sure that the contacts are free of water and debris. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible earbuds, pro version
on March 3, 2025
Posted by: Dooks
Verified Purchase:Yes
Awesome earbuds! Must buy. Awesome flexibility. Super easy installation.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good features overall
on March 3, 2025
Posted by: Happyyappy
[This review was collected as part of a promotion.] The issue with the high quality audio is very noticeable delay on all videos, from YouTube to instagram, without much improvement in audio quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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