Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,149 Reviews)
Rating breakdown 13,149 reviews
5 Stars
8,972
4 Stars
2,134
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Venkat
Expertise:Expert
Verified Purchase:Yes
The active noise cancellation and fit were exceptional; the 360° audio was captivating.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Very pleased owner
Verified Purchase:Yes
Awesome sound and very cool features. Would be worth the money at twice the cost.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Audio
on March 1, 2025
Posted by: Jmoney
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 PRO have seamless actions across apps and offer a sleek design, comfortable fit, and great AI features. The open-ear style makes them perfect for staying aware of your surroundings, and Bluetooth 5.4 ensures a strong connection. While ANC isn’t as strong as in-ear models, the sound quality is clear, and battery life is solid. A great choice for Samsung users or anyone looking for stylish, everyday earbuds!
Value
5
Written by a customer while visiting Samsung US
Posted by: CTH2
Verified Purchase:Yes
Works great. better quality than 2 pro too! Tips were a little difficult to replace though
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Justin
from New york
Verified Purchase:Yes
Left ear bud dies after 2 hours noise canceling doesn't seem to work great
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro, Justin. We see that you may be experiencing a shortened battery life with your left bud. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to approximately 30 hours with a fully charged case. It’s important to note that the battery consumption of the left and right earbuds can differ significantly, with one earbud potentially discharging faster than the other. This variation can be influenced by several factors. Before exploring any recommendations, please ensure that your device's software and related apps are updated to the latest version by going to Settings > Software update, tapping on Download and install, and following the on-screen instructions. One earbud operates as the master device, which may be either the left or right earbud, depending on usage, and the master earbud typically consumes battery power more quickly. Furthermore, battery consumption can vary based on your usage patterns, such as whether you primarily wear one earbud or other factors. To learn about how you can conserve battery life on your buds, please check out the link attached. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/answer/ANS10001314/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Skywriter2
from Na
Expertise:Intermediate
Verified Purchase:Yes
Great if they woukd stay tight. Tried all the earbuds that came with and they are just not snug, so that affects ABC and Bass. Other than that they sound much better and fuller than my buds 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Val R
from Florida
Expertise:Expert
Verified Purchase:Yes
Sound quality is out of this world. Having charging issues though. Only had these a month.... we will see
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Val. We're thrilled to see that you find the sound quality exceptional. With our advanced AKG-tuned technology and 360 Audio, the listening experience is designed to be immersive and truly out of this world. Regarding the charging, we recommend that you make sure to check that the charging case is properly connected and that the charging contacts are clean and dry for optimal performance. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. If this persists, please make sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin
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smsng.us/X-Messages
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Yet
on March 1, 2025
Posted by: Budsfan
[This review was collected as part of a promotion.] Great features. Solid design. Great sound quality. Best Buds to date.
Value
5
Written by a customer while visiting Samsung US