The product appears satisfactory; however, despite repeated attempts to adjust the earbuds, a proper fit cannot be achieved. The phone consistently indicates a poor fit, significantly hindering usability, particularly when answering calls.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
Hey Alex! Thank you for sharing your experience with the Galaxy Buds3 PRo! We appreciate your feedback. It’s great to hear that you find the product satisfactory. We understand that achieving the perfect fit is essential for enjoying your earbuds to the fullest. We designed the Galaxy Buds3 Pro to provide a comfortable and secure fit for a variety of ear shapes. To help with fitting, we recommend trying out the different sizes of ear tips that come included with your earbuds. Be sure to check out the link attached for options to help you achieve a better fit. We want you to have the best experience while using the Galaxy Buds, especially while answering calls. If you're facing challenges with the fit test, please ensure that the earbuds are securely inserted into your ears and make sure they are properly positioned. You can also try adjusting the earbuds slightly while performing the fit test for better results. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus