Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,148 Reviews)
Rating breakdown 13,148 reviews
5 Stars
8,972
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bruce
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Fits great in ears. Noises canceling works great on the airplane. Sound is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Bruce! It’s awesome to see that they fit well in your ears and that the noise-cancellation feature enhances your experience on airplanes. With our advanced Active Noise Cancellation technology, these buds are designed to block out distractions, letting you focus on your music or podcasts. We're also pleased that you appreciate the sound quality. The rich, high-fidelity sound is made to elevate your listening experience, making every note and beat come alive. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Fred
from NJ
Expertise:Beginner
Verified Purchase:Yes
Great connectivity! Easy to use, and very comfortable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Galaxy customer
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
uncomfortable to wear. "Pinch" control is simply bad. Mostly does not work or does something else.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, March 10, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We understand the importance of comfort and functionality when using your earbuds. To enhance your experience, make sure the earbuds are properly positioned in your ears and try using different eartip sizes for a better fit. For the pinch control, ensure you are using the designated pinch area correctly, pinch gently, and listen for a click sound to confirm the action. Restarting your earbuds by inserting them into the charging case for about 7 seconds and updating the Galaxy Wearable app can also help improve functionality. If these steps don't address your concerns, please reach out to us at Samsung Support further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Easy to use; great sound dampening. I use them in a crowded coffee shop and my music, even though set to low, is easy to hear. I also use them on calls at the office and they work great.
Written by a customer while visiting Samsung US
Posted by: Peg4
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound!! Although, not as comfortable as Galaxy Buds2 Pro. Which could be a ME issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for your review of the Galaxy Buds3 Pro, Peg! It's fantastic to see that your enjoying the excellent sound quality these buds offer. We understand the importance of finding the right ear tip size. This is essential for achieving both comfort and optimal sound quality. With a selection of different sizes, you’re sure to find a fit that works for you. If you need help changing the tips, our guide is readily available for your convenience. Once you have the perfect ear tips on, make sure to check for the L and R markings on the earbuds. Proper insertion with the right bud in the correct ear will significantly enhance your audio experience. Also, angling the microphone towards your mouth will improve call clarity. And remember, the Galaxy Wearable app features a fit test that can help ensure your Buds3 Pro are fitted perfectly for your ears. If you have any questions or need further assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Fanor
Verified Purchase:Yes
Very nice and comfortable, very light, greta quantity sound.
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for your candid feedback, Fanor! We're elated to know you're enjoying the comfort and sound quality of the Galaxy Buds3 Pro. The lightweight design truly makes them comfortable for all-day use. We're proud of the enhanced two-way speakers that deliver a richer sound experience and the dual amplifier for boosted audio performance. Plus, with the Super Wideband Call feature, your voice comes through crystal clear during calls, making every conversation feel more personal. We appreciate your feedback once again. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Clint MacBeth
Verified Purchase:Yes
Comfortable, stylish, and secure fit. Great for workouts and everyday wear.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Posted by: Hatt
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Good sound, fast connection, still trying to find a set of cushions to hold the bud in my ear better buy very light weight and great sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Hatt. Your feedback is crucial as we continue to make improvements and changes. The Buds3 Pro has an adaptive noise control feature, which allows users to focus on their audio while staying aware of their surroundings. The lightweight design enhances comfort for extended use, and the inclusion of multiple ear tip sizes supports a customizable and secure fit. These features align with the aspects mentioned in your review, highlighting the great sound quality, fast connection, and lightweight build. The customizable fit options aim to address your individual preference for comfort and stability. Be sure to check out the link attached to learn how to get the best fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US