Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,148 Reviews)
Open Ratings Snapshot
Rating breakdown 13,148 reviews
5 Stars
8,972
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Great Bud, but Poor Battery Life
on March 1, 2025
Posted by: Oluwakorede
from Dallas, Tx
Expertise:Expert
Verified Purchase:Yes
Honestly, I'm not so impressed with the battery life. Everything else is good, but the battery life is not so great. Each bud lasts about 6 hours independently, that's not so good.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Oluwakorede. We’re glad to see you’re enjoying the overall quality, but we understand your concerns about battery life. With a few adjustments, you can help conserve that battery power for when you need it most. One of the best ways to keep your earbuds charged is to store them in the charging case when not in use, making sure the case is closed. Additionally, adjusting your notification settings can significantly impact battery performance. If you're using the Galaxy Wearable app on your connected phone, you can customize these settings easily. For iOS users, the Galaxy Buds app allows you to manage notifications as well. It's also worth noting that when used with the fully charged case, the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, and this can extend to as much as 30 hours. We hope these tips will help enhance your experience so you can enjoy your music, calls, and more without worrying about power. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product!
on March 1, 2025
Posted by: DarkSaiyanCurls
[This review was collected as part of a promotion.] Purchased the Galaxy Buds3 Pro about a week ago and the sound quality is fenomenal!!! Definitely enjoy the surround sound feature it has! Definitely makes me feel almost as if I was in a movie theater. I got them in white and out of the box I definitely get the sensesation of a premium look. The lights beams are a really nice compliment. They fit good in the ear and they have adjustable earpieces as well for a more custom fit. Definitely enjoying this product! Thank you Samsung!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you so much for your wonderful review! It's awesome that you're enjoying the phenomenal sound quality and the immersive surround sound feature of the Galaxy Buds3 Pro. They are made to enhance your listening experience and make you feel like you're in a movie theater is what we aim for. It's great to see you appreciate the premium look of the white design and the stylish blade lights, as they are meant to stand out. We're also happy that the adjustable bud tips provided you with a perfect fit. Your satisfaction means a lot to us, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then I expected
on March 1, 2025
Posted by: Drak
Expertise:Intermediate
Verified Purchase:Yes
I hated the new design with the stalks. I wasn't even going to purchase this generation, but when upgrading my phone I got an offer on the buds 3 pro. Turns out, they're not to bad.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 23, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Drak! We understand that the new blade stems design can be a shift, and we’re thrilled to see you gave them a chance during your phone upgrade. Many users have found that while the blade stems might take some getting used to, the comfort and sound quality really shine through once you do. We're glad to know they’ve exceeded your expectations! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New buds
on March 1, 2025
Posted by: Roxy
Verified Purchase:Yes
Great sound look great, but kept popping out of my ears.
Response from Samsung USBy R&R Team, May 20, 2025
Hi Roxy, Thank you for sharing your experience with the Galaxy Buds3 Pro! We completely understand your concerns about them popping out of your ears. The fit is crucial for both comfort and sound quality. We recommend trying out the various ear tip sizes that come with the Buds3 Pro to find the perfect snug fit for your ears. A proper fit minimizes sound leakage and maximizes your audio experience. Be sure to check the directional markings—‘L’ for the left earbud and ‘R’ for the right. When inserting them, ensure that each one is facing you for the best fit. Also, angling the earbud so the microphone points toward your mouth can enhance comfort during use. If you haven’t already, running an earbud fit test via the Galaxy Wearable app can provide additional reassurance that you’re achieving the best possible fit. Thank you again for your valuable feedback, and we hope you find these tips helpful! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THESE!
on March 1, 2025
Posted by: Ayesha Patrick
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Amazing sound quality and doesn't slip out WIN-WIN🙌🏾
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for your review, Ayesha! We love to see that you're enjoying the amazing sound quality of the Galaxy Buds3 Pro. With lossless, ultra-high-quality audio at 24-bit/96kHz, these earbuds truly bring your music to life. It’s great to know they stay securely in your ears while delivering such incredible sound. Your feedback means a lot to us, and we’re so glad you’re part of the Galaxy family! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on March 1, 2025
Posted by: Mario
from Lynnwood WA
Expertise:Intermediate
Verified Purchase:Yes
Great sound, build and connection quality
This Buds offer a lot of versatility to the sound modes and sound taste you might have.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you so much for your thoughtful review, Mario! We love to see that you’re enjoying the sound quality, build, and connection of the Galaxy Buds3 Pro. It's great to know that the versatility of sound modes and options aligns with your personal taste. With their adaptive sound features, the Buds3 Pro really caters to different environments, whether you're at home, in a café, or on a busy street. Your insights help us continue to refine and enhance our products. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud's Pro 3 Silver
on March 1, 2025
Posted by: Melvin R
from Des Moines, IA
Expertise:Intermediate
Verified Purchase:Yes
Great Sound quality and excellent noise cancellation. The new controls make it easier to control the audio and take calls. While it took some time to adjust from the Buds Pro 2 to these, the Bud Pro 3 have superior sound quality and easier controls to navigate than previous models. The addition of the connect button at the bottom of the case is also a great addition when trying to pair with other non Samsung devices.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Melvin! We're delighted to see that you’re enjoying the excellent sound quality and noise cancellation. The new pinch and swipe controls were designed for ease of use, so it’s fantastic that you find them helpful for managing audio and calls. We appreciate your patience in adjusting from the Buds2 Pro and are pleased to see that you notice the improvement in sound quality. Your feedback is invaluable and helps us continue to enhance our products! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not a bad option
on March 1, 2025
Posted by: THouse
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great battery life and call quality, but sometimes they seem like they don't get load enough.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your review of the Galaxy Buds3 Pro! We love to see that you’re enjoying the great battery life and call quality, as those are key features we focus on to enhance your listening experience. Regarding your concern about the volume, we recommend checking the adjustable equalizer settings in the Galaxy Wearable app. This can help you customize the sound to your liking, ensuring that the audio feels just right for you. Additionally, make sure you have the latest software updates, as these can improve performance and functionality. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
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