Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,149 Reviews)
Rating breakdown 13,149 reviews
5 Stars
8,972
4 Stars
2,134
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Chris
from Arlington, TX
Verified Purchase:Yes
These are the best buds galaxy maded so far. The only problem i have is taking off the ear pieces I believe they should have designed that a little better because I broke my first silicone pair so I had to buy some new ones
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Los C
from Houston TX
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro Silver have an excellent sound and are easy to control
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most well equipped pair of buds you can buy
on February 28, 2025
Posted by: Habib
Expertise:Expert
Verified Purchase:Yes
The most superior buds you can buy. Practically flawless.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Giob
Expertise:Expert
Verified Purchase:Yes
The buds 3 pro offered a better experience during my workout; the design made them stable during my intense sessions; the sound quality is better; and I prefer the controls over the previous generation as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Santiago OS
from San Diego
Verified Purchase:Yes
Comfortable, noise cancelling is incredible and they sound great.
Written by a customer while visiting Samsung US
Posted by: Tony
from New york , NY
Expertise:Expert
Verified Purchase:Yes
Sound was amazing but took them to the gym for 1 week and now they don't charge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 1, 2025
It's great to hear from you, Tony. Thank you for your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you enjoyed the amazing sound quality. Using them in a gym setting can certainly put them to the test, and we understand your concerns. If your Buds aren't charging, we recommend a few steps to help restore their functionality. First, make sure to clean the charging contacts on both the earbuds and the case. Sometimes, dust or debris can interfere with the charging connection, so using a soft, dry cloth can help. Next, check the battery level of the charging case itself. Ensure it's charged by connecting it to a power source for at least 10-15 minutes. If the case is fully charged and the Buds still aren’t responding, try resetting them. Simply place both buds in the charging case and press and hold the touchpads for about 7 seconds until you see the LED indicator. This can help resolve any temporary issues. Last, consider updating the firmware of your Galaxy Buds3 Pro. Make sure they are connected to your smartphone, open the Galaxy Wearable app, and check for any available updates. Keeping your earbuds updated can enhance their performance and overall experience. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you've tried these steps and still have concerns, we encourage you to reach out to us at Samsung Support for further assistance. Your satisfaction is important to us, and we want to ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jiannu
from Canada
Expertise:Intermediate
Verified Purchase:Yes
These are much better than the buds 3. These have the ear silicon to get them to seal the ear and noise and sound better as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: James
Expertise:Expert
Verified Purchase:Yes
So like sound buttons little laggy and miss their mark
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, James. We understand how important it is for the controls to be responsive and accurate. To address the issue with the laggy sound buttons, we recommend ensuring that your Galaxy Buds3 Pro are updated with the latest firmware. You can do this using the Galaxy Wearable app. Keeping your earbuds updated can help improve their performance and responsiveness. We want to ensure that your earbuds work properly so you can enjoy features like Active Noise Cancellation (ANC) and Live Translations. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US