Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,149 Reviews)
Rating breakdown 13,149 reviews
5 Stars
8,972
4 Stars
2,134
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great product
on February 28, 2025
Posted by: Easylistening1
[This review was collected as part of a promotion.] I love the nice crisp sound. It's nice simple and easy earbuds.
Value
5
Written by a customer while visiting Samsung US
Posted by: William Shakespeare
from Dayton ohio
Expertise:Intermediate
Verified Purchase:Yes
Exceptional noise cancellation elevates the listening experience to new heights. A comfortable fit ensures hours of uninterrupted enjoyment. Seamless functionality adds to the overall user satisfaction. These earbuds truly redefine what's possible in audio technology. Immerse yourself in pure sound and discover a world without distractions.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Wareagle
from Tucson, AZ
Expertise:Expert
Verified Purchase:Yes
Not a very good design. Theyre constantlyfalling out becaise thebshaft part is heavier than the budso its constantly dragging down and out, battery doesnt last as long as the buds 2, but controls are easier to use. Give up comfort olfor function and give up creativity to copy another non-named companies design
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and want to help enhance your experience. We noted your concerns about the earbuds falling out. While the design aims to provide a secure fit, it is important to find the right size of ear tips to ensure they stay in comfortably during use. We encourage you to experiment with different sizes to see what works best for you. Regarding battery life, the Galaxy Buds3 Pro offer impressive performance with up to 26 hours of playtime on a single charge and even up to 30 hours with a fully charged case. To help extend battery life even further, we recommend keeping your earbuds in the charging case with the cover closed when they are not in use. Additionally, adjusting the notification settings in the Galaxy Wearable app or the Galaxy Buds app on iOS can also help conserve battery power. We are glad to see that you find the controls easier to use. User-friendly features are a priority for us. Your feedback on comfort versus function and design is important, and we will continue to strive for a balance that meets our customers’ needs. Thank you again for your insights. We hope these tips help improve your experience with the Galaxy Buds! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best I have ever used
on February 28, 2025
Posted by: verity4001
[This review was collected as part of a promotion.] Call quality is crucial. I often work in loud environments. With these, those that I talk to can't even hear background noise. With seamless action across apps, great connectivity, and excellent sound when listening to music. I am very happy with these. The only improvement could be battery life. However, you get a lot out of them with the case charging.
Value
5
Written by a customer while visiting Samsung US
Posted by: AKPG
Expertise:Expert
Verified Purchase:Yes
Noise cancellation is OK in a typical environment. However, the battery indication light is confusing.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, AKPG! We’re glad to hear you find the noise cancellation effective in typical environments. Regarding the confusion with the battery indicator light, the Galaxy Buds3 Pro features blade lights that reflect their current status. These lights will activate in various situations, such as when you open or close the charging case, during pairing with a Galaxy device, or while searching for your earbuds. To enhance your experience, you can also activate the blade lights by pressing and holding the earbuds when they’re not being worn. Plus, you can customize the lighting style through the Galaxy Wearable app! Simply open the app on your connected device, tap on "Earbud controls," and then select "Earbud lights controls." You can choose from blinking, fade in and out, or steady to suit your preference. We hope this clarifies the functionality of the blade lights and enhances your experience with the Galaxy Buds3 Pro! If you have any further questions or feedback, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Raul M
from Texas
Expertise:Expert
Verified Purchase:Yes
Works really good, esrbuds and case scratch easily and I don't like when you put the earbud again in the case it takes time to figure out how it fit
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: KEVIN
Expertise:Intermediate
Verified Purchase:Yes
Sound good but cannot get a secure fit tried all the sizes that come with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Toya
from Lagrange, GA
Expertise:Expert
Verified Purchase:Yes
These buds are awesome! They stay in my ear way better than the oval-shaped sky blue ones I have. Sound is great as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US