Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,149 Reviews)
Open Ratings Snapshot
Rating breakdown 13,149 reviews
5 Stars
8,972
4 Stars
2,134
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great sound Quality
on February 27, 2025
Posted by: Candy
from Naples, FL
Expertise:Intermediate
Verified Purchase:Yes
These are my best galaxy buds yet! I have had two other versions.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good buy!
on February 27, 2025
Posted by: Zach
from Midwest
Expertise:Intermediate
Verified Purchase:Yes
Samsung offered an unbeatable deal on these high-end earbuds, bundling it with a new S25 Ultra. I probably would not have gotten these without that deal, but they have been great. I don't listen to a ton of music so not something that I would normally splurge on, but I find that I use them quite a bit for work at my desk, to talk on the phone without having to keep the phone near me or having to use speakerphone which then picks up more noises around me. They connect automatically and have good quality sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bud Pro 2 > 3
on February 27, 2025
Posted by: Jdmbooger
from CA
Expertise:Expert
Verified Purchase:Yes
I am a big fan of Bud Pro 2s and had high expectations for Pro 3s but they dissapointed. I miss the tap function where i could pause my audio and the noise cancallation just doesn't do it for me. I work in a loud environment and some noises cause the buds 3s to freak out and create high pitch noises in my ears.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 11, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Jdm. We appreciate your loyalty to Samsung and noted your concerns regarding the tap function and noise cancellation. The Galaxy Buds3 Pro features advanced audio features, including adaptive noise control powered by Galaxy AI. While we have introduced pinch controls for enhanced precision, we recognize that preferences may vary. You can customize the touchpad commands using the Galaxy Wearable app to better suit your individual needs. In terms of noise cancellation, we are continuously working to improve our technology. We encourage you to try experimenting with the additional bud tips that come with your buds. Having the right fit can do wonders for your comfort and the overall audio experience. Regarding the high-pitch noise you've experienced, please check out the link for options to help avoid this. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good noise canceling
on February 27, 2025
Posted by: Vivek
from Newyork NY
Expertise:Intermediate
Verified Purchase:Yes
Works well. Better than previous gen. Stopped using my over head sony gear.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Magnificent Noise Cancellation
on February 27, 2025
Posted by: SahirJack
[This review was collected as part of a promotion.] Excellent headphones for a very loud environment. I work around a lot of machines and the caller on the other end can not hear my background. If they were to stay in my ear a bit better these earbuds would be a 10 out of 10.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Futuristic
on February 27, 2025
Posted by: Loomin
[This review was collected as part of a promotion.] seamless actions across apps, love these headphones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Awful
on February 27, 2025
Posted by: Ardalan11B
Expertise:Expert
So much worse then the old galaxy buds pro. These don't stay in your ear and the touch controls never work. Absolute garbage.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 5, 2025
It's great to hear from you, Ardalan. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. We noted some of your concerns about the Buds3 Pro and would love to work with you to help you have a better experience with these buds. To enhance your experience, it's essential to ensure you have the right size ear tips, as the Buds3 Pro come with various options. A proper fit should eliminate any gaps between the ear and the ear tip, which helps prevent sound leakage and ensures optimal audio quality. If you need assistance with changing the tips, refer to our guide for the Buds3 Pro. Once you've selected the correct tips, check the bottom of the earbuds for directional indicators labeled "L" and "R." Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphone points toward your mouth, and adjust by rotating them for a comfortable fit. You can also run an earbud fit test in the Galaxy Wearable app to verify that you have the proper fit. If the pinch controls on your Galaxy Buds3 Pro aren't working, ensure you're using the correct pinch area, avoid pinching too hard, listen for a click, restart the earbuds by placing them in the charging case, and verify that all devices and the Galaxy Wearable app are updated to the latest software version. If this persists or you need further assistance, please don't hesitate to reach out to us at Samsung Supprot! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sound - needs more work
on February 27, 2025
Posted by: Oscar
from Bridgewater, NJ
Expertise:Intermediate
Verified Purchase:Yes
Sound quality could be even better for the price point.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Oscar. We appreciate your honest input as we strive to make improvements. We take pride in delivering a premium audio experience, and we're excited to highlight some of the advanced features that make the Galaxy Buds3 Pro stand out. These include an enhanced two-way speaker system for crisp highs and deep bass, a dual amplifier for powerful and clear sound, and super wideband call support for more natural-sounding speech. Additionally, the 360 audio support creates a surround sound effect that adapts to your movements, while adaptive noise control uses Galaxy AI to ensure optimal sound quality based on how the earbuds fit in your ears. Your feedback is invaluable as we continue to enhance our products, so if you have any further suggestions or questions, please feel free to reach out to us at Samsung Support. Thank you for choosing Samsung and for sharing your thoughts on the Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
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