Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, Jimmy. We really appreciate your insights and want to help you get the best experience with your buds. We see that you may be having some difficulties with the charging process. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Remember, the charging case also has its own charge, and fortunately, you can charge both your earbuds and the case at the same time. To charge your earbuds, first, open the earbud charging case that came with them. Place the buds into their corresponding slots in the case and then close the lid. You can charge both earbuds at the same time or place just one in the case. Just keep in mind that the battery life will differ if they are charged separately. Next, connect the charging cable to the USB charging port on the back of the charging case, then plug the other end of the charging cable into a power source, such as a wall outlet. Please be aware that when the battery is completely drained, the case or buds need at least 20 to 30 minutes to turn on. If you have any questions or need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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