Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,153 Reviews)
Rating breakdown 13,153 reviews
5 Stars
8,974
4 Stars
2,136
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
GREAT SOUND!!
on February 25, 2025
Posted by: Jezyp15
[This review was collected as part of a promotion.] LOVE MY NEW EARBUDS. I REALKY HAVE GOOD NOISE CANCELLING... LOVE THEM
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and overall great
on February 25, 2025
Posted by: MeaReed
[This review was collected as part of a promotion.] The Buds pro2 have great listening features that enhance your overall experience. They allow you to seemlessly switch between noise canceling and all around hearing to the outside. You can easily make calls, listen to music, watch videos, and more. Their battery life can last for hours in all different temperatures and weather. If you want to walk in the rain or listen in the sun. On top of that they have an overall conventially modern look. They have different colors on marked on each bud to tell where they stored in the case. On top of that, they are built so you can purchase decorative covers to go over the cases
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great comfortable fit for all day wear
on February 25, 2025
Posted by: Eyridis
[This review was collected as part of a promotion.] I love how I can have my ear buds in and control my Spotify without touching my phone. I wear them all day and love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Superior Sound, subpar fit
on February 25, 2025
Posted by: ChrisInCleveland
[This review was collected as part of a promotion.] Maybe it's just me, but the fit, with all three sizes if tips, will not stay in my ears. But the sound is by far the best ear buds I have ever experienced. So I am torn.
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hey there, Chris! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're thrilled to see that you love the incredible sound quality, and it’s amazing to know they are the best earbuds you’ve ever experienced. We understand that finding the right fit has been difficult for you, even with the three included ear tip sizes. Achieving a secure and comfortable fit is essential for getting the most out of your earbuds. To improve the fit, make sure to use ear tips that leave no gaps between your ear canal and the tip. When inserting the earbuds, align the L and R markers correctly and insert them with the letters facing you. Adjust them by angling the blades slightly so that the microphone points toward your mouth rather than straight down. You can also rotate the earbuds forward or backward to find the most comfortable and secure position. For an additional check, you can use the earbud fit test in the Galaxy Wearable app. We truly value your feedback and appreciate you taking the time to share your experience. Thank you again, and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Lovin' my buds
on February 25, 2025
Posted by: 900dnalor55
[This review was collected as part of a promotion.] Have had them for about 2 weeks. Like being able to unobtrusively listen to music & video while out and about.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Just ok i would recommend
on February 25, 2025
Posted by: Tassmen
[This review was collected as part of a promotion.] These buds are just ok. They did not fit in my ear the was fal lout at any sudden movement. The sound is the best on the market. I don't like that there are hardly any control buttons. If you loose one it's not easy to find the with the wearable app. If you enjoy everything Samsung these are for you.
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Thank you for sharing your honest feedback on the Galaxy Buds3 Pro, Tassmen. We are thrilled to hear that you believe the sound quality is the best on the market. It’s wonderful to know that the audio experience stands out for you. We understand your concerns about the fit of the earbuds and the challenges with their controls. To help improve the fit, make sure to check the directional markers on the earbuds. Insert the right bud into your right ear and the left bud into your left ear with the markers facing you. Once inserted, angle the buds slightly so that the microphone points toward your mouth rather than straight down. You can also adjust the fit by rotating the buds forward or backward until they feel secure. Running the earbud fit test in the Galaxy Wearable app can also help confirm if you have the best fit for your ears. With the Galaxy Buds3 and Buds3 Pro, you can control your music, your phone calls, and a number of other features by using the Pinch Control. You can customize these controls in the Galaxy Wearable app to make them more intuitive for your needs. As for locating a lost earbud, the Galaxy Wearable app includes a "Find My Earbuds" feature that can help you track them down. It plays a sound on the earbuds to make them easier to locate. We truly value your feedback and are glad to hear that you would recommend the Galaxy Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: CinD E
from Gaithersburg MD
Expertise:Expert
Verified Purchase:Yes
1000 iterations of ear buds and yet no one can figure out how to make them stay in the ear while working out. Useless.
Features
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 4, 2025
Its great to hear from you, Cind. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. The Buds3 Pro feature our best and most immersive audio, Wind Shield, Blade Light, Swipe, and Pinch Control. We understand that having the best fit is key to the overall experience with your buds, especially for people who are active like you. The Buds3 Pro come with different sized ear tips, so first, ensure you have the appropriate size for your ears. A proper fit will eliminate gaps between your ear and the ear tip, which helps to prevent sound leaks and ensures the best audio quality. If you need instructions for changing the tips, please refer to our guide. Once you have the correct tips on your earbuds, check the bottom for directional marks: "L" for the left ear and "R" for the right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" also facing you. Angle the blade slightly so that the microphone points towards your mouth rather than straight down, and adjust them by rotating forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test using the Galaxy Wearable app to ensure you have the proper fit. We hope that these tips help enhance your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 25, 2025
Posted by: January78
[This review was collected as part of a promotion.] Great sound, bass is wonderful. I wear them while working out and they will occasionally slip out of my ear. They also dont irritate my ear canal like some previous versions. Otherwise I have no complaints.
Value
5
Written by a customer while visiting Samsung US