Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,211 Reviews)
Rating breakdown 13,211 reviews
5 Stars
9,016
4 Stars
2,148
3 Stars
932
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great sound but only if you buy Samsung phone
on February 24, 2025
Posted by: JazD
Expertise:Expert
Great headphones and they sound amazing. But you only get good sound because they have a proprietary audio codecs on Samsung phones. Not only that but there is no multipoint connection. Can only use on Samsung devices. Really bad consumer practice. Will not buy these anymore. Better off with OnePlus buds pro 3
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Jaz! It’s wonderful to know that you appreciate the sound quality. We designed these earbuds to deliver an immersive audio experience, especially when paired with Samsung devices, which utilize our proprietary audio codecs for optimal performance. We understand your concerns regarding the multipoint connectivity. While the Galaxy Buds3 Pro are designed for seamless integration with Samsung smartphones, we are committed to improving our products based on customer feedback. To enhance your experience, we recommend checking the Galaxy Wearable app, where you can explore features such as autoswitch and settings that can optimize your usage with other devices. The app offers personalized options to tailor your audio experience. We want every user to have an exceptional audio journey, and your input is invaluable in helping us grow and evolve. If you have further questions or concerns, feel free to reach out to us at Samsung Support. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sai M
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Not fit, worthless crap for that cost, not generic for all ear sizes even tried all tips
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Hello Sai! Thank you for sharing your experience with the Galaxy Buds3 Pro! We understand how important it is to have a comfortable fit for the best audio experience, especially considering the investment you've made. To help you find the right fit, we recommend trying the different-sized ear tips that come with the earbuds; ensuring there’s no gap between the tip and your ear is crucial for avoiding sound leakage. Also, be sure to follow the directional markings on the earbuds to ensure they’re placed correctly—insert the R bud in your right ear with the 'R' facing you and the L bud in your left ear similarly. You can also slightly angle them so the microphone points towards your mouth and make small adjustments until they feel right. Lastly, we encourage you to use the earbud fit test available in the Galaxy Wearable app, which can help confirm that you’ve achieved the perfect fit. Your satisfaction is our priority, and we appreciate your feedback. Please let us know how it goes after trying these steps! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Oscar
from Florida
Expertise:Expert
Verified Purchase:Yes
It is great product, the sound is amazing, I will recommend anyone to buy them, you will not regret.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DBCDEN18
from Denver CO
Expertise:Expert
Verified Purchase:Yes
These headphones are awesome! I've had tons of different ones, and these are the best. They connect perfectly, feel comfy, and the sound is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mikede78
from New Orleans, La
Expertise:Beginner
Verified Purchase:Yes
Nice buds, no problems so far. Wish the lights would stay on every time you take them out the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Style and substance
on February 24, 2025
Posted by: Ferdie
[This review was collected as part of a promotion.] So in love with my buds 3 pro. Sound canceling at its best. Love to use this at the gym and makes me locked in. Highly recommended
Value
5
Written by a customer while visiting Samsung US
Posted by: Silver
Verified Purchase:Yes
Need more explanation and easy setup for simultaneous translation function. I bought because of that function, but I still could not set it up even I did AI search but could not complete.
Written by a customer while visiting Samsung US
Posted by: LAguilar
from California
Expertise:Expert
Verified Purchase:Yes
Not the greatest fit. The tips are difficult to replace and had a scare when it broke off. from the silicon. I will give them a chance, but so far they are not the greatest. I am a huge Samsung die hard customer and, I not 100 percent happy with these.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, LAguilar. We genuinely appreciate your feedback. We understand that finding the right fit can sometimes be a challenge, and it’s important to have a comfortable experience. We’re here to help with any tips or guidance you might need. We recommend exploring the variety of ear tips included with the Buds3 Pro, as they are designed to accommodate different ear shapes, ensuring a more secure fit. If you have any trouble finding the ones that work best for you, please check out the guide in the link attached. As a dedicated Samsung customer, your experience shapes our commitment to creating the best products possible. We hope you’ll give the Galaxy Buds3 Pro another chance, as they are made to deliver an incredible immersive audio experience. If there’s anything else we can do to enhance your experience or address any additional concerns, please don’t hesitate to reach out to us at Samsung Support. Your insights are incredibly important to us! -Kelvin
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Written by a customer while visiting Samsung US