Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,219 Reviews)
Rating breakdown 13,219 reviews
5 Stars
9,021
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Pharr tx
Expertise:Intermediate
Verified Purchase:Yes
Battery last just 3 hours and you can't control anything with it I'm very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Juan. We’re here to help you get the best experience with your earbuds. The Galaxy Buds3 Pro are designed to provide up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. If you’re only getting about 3 hours of battery life, consider keeping the earbuds in the charging case with the lid closed when not in use to maintain their charge. Additionally, adjusting the notification settings in the Galaxy Wearable app (or the Galaxy Buds app if you’re using iOS) can help reduce power consumption. The Buds are also equipped with customizable touchpad settings and gestures for a more tailored and efficient user experience. We hope these tips enhance the battery life of your Galaxy Buds3 Pro! We're committed to continuously improving our products and services, and your feedback is invaluable in helping us achieve that. Please don't hesitate to reach out to us at Samsung Support if you have any more questions or need further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on February 22, 2025
Posted by: Patrickeyeh
[This review was collected as part of a promotion.] The sound quality is crazy good, the active noise canceling puts bose to shame with the ability to start and stop noise canceling with just your voice, or a siren (completely optional). Also the equalizer can boost the bass and the drivers can handle it extremely well, no crackling or breakup of music. Also the 360 sound is really awesome while watching movies or videos on whatever streaming platform, all the actions work seemlessly across all apps too, feels like you have a theater wherever you go! I would highly recommend these buds to anyone who's browsing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on February 22, 2025
Posted by: Tookie
[This review was collected as part of a promotion.] The buds 3 pro are the second best buds. The are comfortable but kind of hard to get the perfect insert. The sound is incredible.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Augusta, Ga
Expertise:Intermediate
Verified Purchase:Yes
Good Sound quality. Excellent Bass, Good finish quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 22, 2025
Posted by: Buds19
[This review was collected as part of a promotion.] seamless actions across apps, Now Brief, Audio Eraser are some of my favorites in these awesome fitting and sounding buds. Can wear all day.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jitendra Thapa
from Raleigh,NC
Expertise:Intermediate
Verified Purchase:Yes
Excellent quality earbuds and great sound. Fits perfectly to ears and great features.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on February 23, 2025
Posted by: Newfan
[This review was collected as part of a promotion.] New buds are great. Lots of good features, and looks great. Sound quality isn't what I'm used to.
Value
5
Written by a customer while visiting Samsung US
Posted by: R sam
from Las vegas nv
Verified Purchase:Yes
The noise cancellation is quite imImpressive. The audio quality of the microphone and sound are amazing. However, I am experiencing some difficulty because they tend to slip out of my ears, requiring frequent readjustment. Consequently, I am currently using my previous headphones until a solution for improved fit is found.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, R sam. We're thrilled to hear that you find the noise cancellation impressive and appreciate the outstanding audio quality for both the microphone and sound. Regarding your experience with fit, we understand how important it is for your earbuds to stay secure during use. To enhance comfort, we recommend trying out different ear tip sizes that come included with your Galaxy Buds3 Pro. Finding the right fit can significantly improve stability and overall listening experience. You can easily swap the ear tips by following the guidance in the user manual available on Samsung.com. Additionally, ensure that the earbuds are properly seated in your ears. You can adjust their position slightly for a more secure fit. For further assistance, we encourage you to check out the link attached, which provides helpful advice for maximizing your experience with the Galaxy Buds3 Pro. We value your feedback and hope these suggestions help you enjoy your earbuds even more! If you have any more questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519
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Written by a customer while visiting Samsung US