Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,219 Reviews)
Rating breakdown 13,219 reviews
5 Stars
9,021
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rene
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Haptics and playing controls are very difficult. They dont fit well. Average sound
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 22, 2025
Hey Rene. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate you taking the time to provide feedback and want to help you get the best experience with your earbuds. Regarding the haptics and playing controls, we would like to gather some additional information to better assist you. Please reach out to us at Samsung Support so we can address your concerns more effectively. For the fit, since you haven't tried the additional earbud tips, we recommend giving them a try to find the size that suits you best. Additionally, you can use the fit test available in the Galaxy Wearable app to ensure a more secure and comfortable fit, enhancing your overall experience. As for the sound quality, you can adjust the sound settings within the app to better suit your listening preferences, such as tweaking the equalizer settings for a richer sound. Please be sure to reach out to us at Samsung Support if needed. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Robert P
Expertise:Intermediate
Verified Purchase:Yes
Ive had the airpod pros 2 since there launch and have been in love, these took longer to release but sre a mark able improvement for samsung devices in every way but ANC, which they are on par for. Great product
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Apalm107
from Fort Lauderdale, FL
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, outside noise cancelation on point.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marcus
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Good quality and best sounding earbuds . So far the best earbuds I ever own
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jason
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
There's are amazing! Better than any ear buds I've used. Better than my current Sennheiser mw4 as good if not better than bose 700c
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Landowner
from California
Expertise:Expert
Verified Purchase:Yes
Much better than the buds pro 2 when it comes to noise canceling and ambient sound. Love the adaptive mode, works great along with
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound quality and features
on February 22, 2025
Posted by: Sovereign
[This review was collected as part of a promotion.] The sound quality is amazing amd the features that it has that allow for seamless actions across apps is really great, especially when I swap from app to app to look at the videos that my friends and family send me, as well as going from gaming mode to music mode.
Value
5
Written by a customer while visiting Samsung US
Posted by: Arst
Verified Purchase:Yes
Excellent sound quality but uncomfortable fit. Probably just the shape of my ear but it causes discomfort even after a short time of wearing it.
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Arst. We’re ecstatic to see that you appreciate the excellent sound quality these buds provide. Comfort is important, and it can definitely vary depending on ear shape. To enhance your experience, we recommend trying out the various ear tips that come with the Buds3 Pro. Finding the right size can help eliminate any gaps, ensuring a snug fit and preventing discomfort. If you need help with changing the tips, our guide provides step-by-step instructions to make it easy. Once you have the right tips in place, make sure to insert the earbuds correctly. The directional marks on the earbuds indicate the right and left sides. Placing the R bud in your right ear and the L bud in your left ear is essential for optimal performance. You can also adjust the angle slightly to make sure the microphone is positioned correctly, pointing towards your mouth for clearer calls. Additionally, you might consider using the Galaxy Wearable app to run an earbud fit test. This feature will help you confirm that you have the best fit, ensuring a comfortable listening experience. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US