Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,219 Reviews)
Open Ratings Snapshot
Rating breakdown 13,219 reviews
5 Stars
9,021
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Annoying behavior
on February 21, 2025
Posted by: casatest
from New York
Expertise:Expert
Buds3 Pro sound good, they are comfortable and have decent ANC
The problem is they constantly pause and skip to next track by themselves
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Casatest! We’re thrilled to see that you enjoy the sound quality, comfort, and decent active noise cancellation features. Regarding the concern with the earbuds pausing and skipping tracks, let’s address this to ensure you're getting the most out of your Buds3 Pro. First, check the pinch and swipe areas to make sure you're using them correctly. The shape of your ears and how the earbuds fit can sometimes make it difficult for them to recognize your gestures. It’s important to use your fingertips gently, as pinching or swiping too hard may cause discomfort. Also, avoid using sharp objects, as this can damage the earbuds. When you pinch the area, listen for a click sound. If you don’t hear it, the wear recognition might not be working correctly. Try adjusting how you're wearing the earbuds to see if that helps. If this persists, a simple restart of your earbuds can often resolve unexpected behaviors. To do this, place your earbuds in the charging case and take them out after about seven seconds. Be sure to keep your earbuds and device updated with the latest software. You can check for updates in the Galaxy Wearable app by opening it and tapping the icon to view connected devices. Select your earbuds, go to Earbuds settings, and then choose Earbuds Software Update. Tap Download and install to check for the latest version. For your mobile device, go to Settings, then Software Update, tap Download and Install, and follow the on-screen instructions. We hope these tips enhance your experience with the Galaxy Buds3 Pro. If you have any further questions or concerns, feel free to reach out to us at Samsung Support. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing
on February 21, 2025
Posted by: jorge
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Fabulous, it is the word to describe these earphones. Great sound, incredible functions that make the sound clear.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WOW Sound
on February 21, 2025
Posted by: aiones
[This review was collected as part of a promotion.] The Buds3 Pro is top-notch. The noise canceling is excellent, and it offers great value for phone calls. It fits comfortably, and I use it every day without any discomfort.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great if they fit
on February 21, 2025
Posted by: PaulB
Expertise:Intermediate
Verified Purchase:Yes
Would be 5 stars paired with my S25 Ultra if I could get a proper fit in my left ear. The provided ear tips do not fit me.
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamFebruary 21, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Paul! We're thrilled to see you’re enjoying them, especially in combination with your S25 Ultra. We completely understand how crucial a perfect fit is for an optimal sound experience, and we hate to see that the ear tips didn’t work well for you. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Be sure to check out the link for additional fitting tips. If you need any further assistance or have any specific questions, please reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wish they fit better
on February 21, 2025
Posted by: Jsen
Expertise:Intermediate
Verified Purchase:Yes
Hard time finding correct ear buds fit, the middle size works but not great
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality and comfortable fit!
on February 21, 2025
Posted by: Cait
from Texas
Expertise:Intermediate
Verified Purchase:Yes
These have been a huge improvement from my Buds+! I've used my same pair of Galaxy Buds+ for years now and was reluctant to try anything new since they've always worked well for me. When I bought my new S25 Ultra and had enough credits for the Buds3 Pro to be completely free, I had no reason to say no! I think they sound amazing, they're comfortable, the design is cool (despite reminding me of airpods :( ), and they have great active noise cancelling. All in all, absolutely worth having!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3 pro
on February 21, 2025
Posted by: Kornsoul
from Az
Expertise:Intermediate
Verified Purchase:Yes
All i can say is they are great. fantastic sound and very very comfortable i can wear them all day long
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They have a good sound
on February 21, 2025
Posted by: Better than before
from 196 orchard
Expertise:Intermediate
Verified Purchase:Yes
I like it, but i think the 3d sound i dont like it
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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