Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Annoying behavior
on February 21, 2025
Posted by: casatest
from New York
Expertise:Expert
Buds3 Pro sound good, they are comfortable and have decent ANC The problem is they constantly pause and skip to next track by themselves
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Casatest! We’re thrilled to see that you enjoy the sound quality, comfort, and decent active noise cancellation features. Regarding the concern with the earbuds pausing and skipping tracks, let’s address this to ensure you're getting the most out of your Buds3 Pro. First, check the pinch and swipe areas to make sure you're using them correctly. The shape of your ears and how the earbuds fit can sometimes make it difficult for them to recognize your gestures. It’s important to use your fingertips gently, as pinching or swiping too hard may cause discomfort. Also, avoid using sharp objects, as this can damage the earbuds. When you pinch the area, listen for a click sound. If you don’t hear it, the wear recognition might not be working correctly. Try adjusting how you're wearing the earbuds to see if that helps. If this persists, a simple restart of your earbuds can often resolve unexpected behaviors. To do this, place your earbuds in the charging case and take them out after about seven seconds. Be sure to keep your earbuds and device updated with the latest software. You can check for updates in the Galaxy Wearable app by opening it and tapping the icon to view connected devices. Select your earbuds, go to Earbuds settings, and then choose Earbuds Software Update. Tap Download and install to check for the latest version. For your mobile device, go to Settings, then Software Update, tap Download and Install, and follow the on-screen instructions. We hope these tips enhance your experience with the Galaxy Buds3 Pro. If you have any further questions or concerns, feel free to reach out to us at Samsung Support. Thank you for being a part of the Samsung family! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Fabulous, it is the word to describe these earphones. Great sound, incredible functions that make the sound clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
WOW Sound
on February 21, 2025
Posted by: aiones
[This review was collected as part of a promotion.] The Buds3 Pro is top-notch. The noise canceling is excellent, and it offers great value for phone calls. It fits comfortably, and I use it every day without any discomfort.
Would be 5 stars paired with my S25 Ultra if I could get a proper fit in my left ear. The provided ear tips do not fit me.
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, February 21, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Paul! We're thrilled to see you’re enjoying them, especially in combination with your S25 Ultra. We completely understand how crucial a perfect fit is for an optimal sound experience, and we hate to see that the ear tips didn’t work well for you. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Be sure to check out the link for additional fitting tips. If you need any further assistance or have any specific questions, please reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
These have been a huge improvement from my Buds+! I've used my same pair of Galaxy Buds+ for years now and was reluctant to try anything new since they've always worked well for me. When I bought my new S25 Ultra and had enough credits for the Buds3 Pro to be completely free, I had no reason to say no! I think they sound amazing, they're comfortable, the design is cool (despite reminding me of airpods :( ), and they have great active noise cancelling. All in all, absolutely worth having!