Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,219 Reviews)
Open Ratings Snapshot
Rating breakdown 13,219 reviews
5 Stars
9,021
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
this product is what I've waited for
on February 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been looking for ear buds that sticks in to my ear good and hard to fall off and perfect noise canceling and here it is
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on February 21, 2025
Posted by: Galaxy User
Verified Purchase:Yes
The earbuds work great, better than i expected them to be. Thry are surprisingly comfortable.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good and bad
on February 21, 2025
Posted by: RonC123
Expertise:Expert
Good and bad...the sound is very good but I hate the style. Buds style is better. And I can never seem to get a good fit in both ears.no matter how hard I try with different ear plugs etc.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Ron! The Buds3 Pro offers improved comfort for an immersive listening experience. With a redesigned shape, they provide the snuggest fit yet. Additionally, to help your Buds stand out, we've added Blade Lights that enhance your listening experience by providing a glowing effect. We completely understand your concerns about the fit and style. We designed the Buds3 Pro with a variety of ear tip sizes, so finding the right fit is key to enjoying the best sound quality. We recommend trying different sizes to ensure there’s no gap, as a snug fit helps prevent sound leaks and enhances your listening experience. Additionally, please consider using the earbud fit test available in the Galaxy Wearable app. This tool can guide you in selecting the perfect size for your ears and help you get the most out of your earbuds. Your satisfaction is important to us, and we hope to make your Galaxy Buds3 Pro experience truly exceptional! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on February 21, 2025
Posted by: Joe412
from Hawthorne, ca
Expertise:Expert
Verified Purchase:Yes
I love the noise cancelation, the sound is amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung
on February 21, 2025
Posted by: Ostap
from Chicago
Expertise:Beginner
Verified Purchase:Yes
sound 5 stars, speaking 2 star, need to improve speaking skills
Features
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 27, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, Ostap. It's great to see that you think the sound is five stars! We would like to address your concerns regarding the microphone. The Galaxy Buds3 Pro features an advanced microphone system designed to enhance call quality and voice recognition. It uses machine learning to minimize background noise, ensuring that your voice is heard clearly, even in noisy environments. Additionally, the Bluetooth Super Wideband feature improves call quality by doubling the audio bandwidth, resulting in more natural-sounding speech. We'd love to gather some additional information regarding what you are experiencing so that we can better assist you. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Would be a 5 except ...
on February 21, 2025
Posted by: MLobo
from Suburban Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
Galaxy Buds3 Pro will be my best BACKUP buds. Jabra Active 75T will remain in first place. They stay in my ears and sound great. The Buds3 Pro might sound even better, but it's hard to tell because do not stay in my ears despite trying all three tips. Seriously disappointing.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 27, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, MLobo! We truly appreciate your feedback. It’s fantastic to hear that you find the sound quality of the Buds3 Pro appealing. With a dynamic 2-way speaker system, they are designed to deliver rich and immersive audio experiences, making music and calls enjoyable. We understand that finding the perfect fit is crucial for the best sound quality and comfort. The Galaxy Buds3 Pro comes with multiple ear tip sizes to ensure you can find the right one for your ears. We encourage you to explore using the “Ear Tip Fit Test” feature available in the Galaxy Wearable app. This can help you determine which size will provide the best seal for your ears, enhancing both comfort and audio performance. It’s all about finding the perfect match for your lifestyle, and we’re here to support you on that journey. If you have any questions or need assistance with your Galaxy Buds3 Pro, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not good
on February 21, 2025
Posted by: Tarik
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
There is noise coming from gbp3 people say bad hearing like iam far away from it specifically left side
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 27, 2025
It's great to hear from you, Tarik. Your feedback on the Galaxy Buds3 Pro is greatly appreciated as we continue to strive for improvements. Our priority is to deliver an amazing experience for all our customers. If you're experiencing low volume or sound quality, don't worry there could be a few simple reasons! Sometimes, wearing the earbuds incorrectly or a little dust can affect performance. Plus, checking for outdated software or a low battery might help! Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Fit
on February 21, 2025
Posted by: SWLIII
Expertise:Intermediate
Verified Purchase:Yes
Hold in your ears well, controls easy to use, good battery life
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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