Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Reduntamed
from Maine
Expertise:Intermediate
Verified Purchase:Yes
The Sound is good, but they are way too big for my ears unfortunately
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R, January 12, 2026
Hello Reduntamed,
Wearing your earbuds correctly is essential for optimal sound, comfort, and security. Proper placement ensures better audio quality and a comfortable fit, while minimizing the risk of them falling out. Incorrect wear can cause discomfort, sound leakage, and an increased risk of losing an earbud, especially during activities like jogging. Galaxy Buds3 Pro include different-sized ear tips, so start by choosing the right size that fits snugly without gaps; this prevents sound leaks and maintains audio quality. For instructions on changing tips, see our guide. Once fitted, check the earbuds for the L and R markers. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth, then rotate the earbuds until they feel comfortable. For more tips on achieving the perfect fit with your Galaxy Buds3 Pro, refer to the online article linked below. Thank you for reaching out and for being part of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Wearing your earbuds correctly is essential for optimal sound, comfort, and security. Proper placement ensures better audio quality and a comfortable fit, while minimizing the risk of them falling out. Incorrect wear can cause discomfort, sound leakage, and an increased risk of losing an earbud, especially during activities like jogging. Galaxy Buds3 Pro include different-sized ear tips, so start by choosing the right size that fits snugly without gaps; this prevents sound leaks and maintains audio quality. For instructions on changing tips, see our guide. Once fitted, check the earbuds for the L and R markers. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth, then rotate the earbuds until they feel comfortable. For more tips on achieving the perfect fit with your Galaxy Buds3 Pro, refer to the online article linked below. Thank you for reaching out and for being part of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Paula
from Boston, Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Excellent headphones, comfortable, good sound, easy to use, perhaps the battery life could be improved
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 15, 2026
Hello Paula,
Thank you for sharing your thoughts on Galaxy Buds3 Pro. Many users enjoy the comfortable fit, intuitive controls, and immersive sound designed for everyday listening. Feedback about battery expectations provides valuable insight into how listeners balance performance and daily usage habits. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on Galaxy Buds3 Pro. Many users enjoy the comfortable fit, intuitive controls, and immersive sound designed for everyday listening. Feedback about battery expectations provides valuable insight into how listeners balance performance and daily usage habits. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Bis1day
from Florida
Verified Purchase:Yes
Great sound better than air pods when you tweak them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 15, 2026
Good day Bis1day,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built to produce rich sound and offer customizable tuning options, allowing users to personalize their audio according to their preferences. Your feedback emphasizes the value of personalization in enhancing the listening experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built to produce rich sound and offer customizable tuning options, allowing users to personalize their audio according to their preferences. Your feedback emphasizes the value of personalization in enhancing the listening experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Osval
Verified Purchase:Yes
I used them at the gym, they fall sometimes. I changed the tips but they keep falling.
Response from Samsung USBy R&R, February 20, 2026
Hello Osval,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We appreciate your insights regarding your experience during workouts. Designed for both comfort and performance, the Buds3 Pro offer advanced sound quality and a lightweight design suitable for active lifestyles. We are grateful to have you as part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We appreciate your insights regarding your experience during workouts. Designed for both comfort and performance, the Buds3 Pro offer advanced sound quality and a lightweight design suitable for active lifestyles. We are grateful to have you as part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dominican Republic
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love the Buds 3 Pro. The sound quality is excellent, they’re very comfortable to wear, and the features are amazing. Noise cancellation works great, and the overall experience feels premium. Definitely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Luis Merino,
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Created to offer outstanding sound quality, comfort, and intelligent features, these earbuds ensure a premium listening experience throughout the day. The seamless integration of noise control and sophisticated design is impressive. Your experience emphasizes the high-quality feel of the Galaxy Buds3 Pro. We value your support as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Created to offer outstanding sound quality, comfort, and intelligent features, these earbuds ensure a premium listening experience throughout the day. The seamless integration of noise control and sophisticated design is impressive. Your experience emphasizes the high-quality feel of the Galaxy Buds3 Pro. We value your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Daryl
from New York
Expertise:Expert
Verified Purchase:Yes
Right bud failed, didn't support multipoint across as well as other premium bluetooth earbuds
Features
1
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, January 20, 2026
Hello there Daryl,
Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung.
Software update issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007394/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung.
Software update issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007394/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jason
from Cleveland Ohio
Expertise:Intermediate
Verified Purchase:Yes
I liked the 2 pros better these are no better fit in the ear. You have to use the right rubber piece for them to fit . Working out like cardio there terrible they fall out your ear ,and when you go to put in your ear there's feedback all the time.I give them a 7 out of 10 the 2 pros were a 9 . The music part of them has improved thou great sound .
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi Jason,
Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anele
from USA & SA
Expertise:Expert
Verified Purchase:Yes
Powerful, loud, user friendly, smart, beautiful design and finish premium quality. The best for calls, music and fit perfectly to one's ears. Long lasting battery and cover for when you're on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hello Anele,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US