Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,220 Reviews)
Rating breakdown 13,220 reviews
5 Stars
9,022
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: NeilR
from florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound and good ear fit. Battery life not stellar but good
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Leslie
from Dallas, Tx
Expertise:Intermediate
Verified Purchase:Yes
They are amazing, excellent quality and many great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cdub
from Winston-Salem, NC
Expertise:Expert
Verified Purchase:Yes
I love them. The best ear buds yet. Very intuitive and you can customize how they work on so many levels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: L4tas
Expertise:Expert
Verified Purchase:Yes
Don't have a good fit and are constantly falling. Additionally the design makes it hard to use the controls on the earbuds.
Sound quality and noicr cancelation is amazing, but the design does let me enjoy them.
Sound quality and noicr cancelation is amazing, but the design does let me enjoy them.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, L4tas! We completely understand your concerns regarding the fit and access to the controls. It's essential to have the right size ear tips for your unique ear shape, as this can significantly enhance both comfort and security. The Galaxy Buds3 Pro come with multiple sizes of ear tips, so we encourage you to experiment with different options. Finding the perfect fit will help minimize any issues with the earbuds falling out and improve your overall listening experience. We know that accessing the controls can be a bit tricky, especially if the earbuds aren't fitting properly. Once you find the right fit, it should make using those controls much easier. If you need assistance changing the ear tips, we have a comprehensive guide that can help you get the best out of your earbuds. We’re glad to hear that you love the sound quality and noise cancellation! These features are designed to provide an immersive listening experience, and we hope you enjoy them to the fullest once you’ve adjusted the fit. Thank you again for sharing your thoughts, and please reach out to us at Samsung Support if there’s anything else we can assist you with! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Stay Away from This junk
on February 20, 2025
Posted by: AlBi
Expertise:Expert
Had a great exprenice with previous version. Traded in my previous version for this one...This version,Galaxy Buds3 Pro, total junk.
Left one stoped working after 2 months after minimal use. Sent them in for Warrantly, it takes forever to repair
Left one stoped working after 2 months after minimal use. Sent them in for Warrantly, it takes forever to repair
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro, Al. We're glad to see that you had a great experience with the previous version and want you to have an even better experience with your new buds. We understand your frustration with the left earbud not working after minimal use and the delay in the warranty repair process. We appreciate your patience during this time. The Galaxy Buds3 Pro are designed with the latest technology to provide an exceptional listening experience, and we can't wait for you to get them back from repair and enjoy all the great features they offer. Your feedback is invaluable as it helps us continue to innovate and improve. We're proud to have you as a part of the Samsung family and are committed to ensuring your satisfaction. If you need any further help or have any questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kaleb69
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Great improvement from the Galaxy buds 2 pro in the audio and noise canceling areas, for some reason I've noticed that when I have both earbuds in and noise canceling turned on there's a split second of the noise cancel not kicking in if there's a loud sound and then it goes to full noise canceling but if the loud noise stops and it starts again there's another split second of loud noise filtering through the earbuds. Other than that the battery life and connectivity over distance are great.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Roman
Verified Purchase:Yes
So comfortable, I love them! They fit well, and the noise cancellation is great.
Written by a customer while visiting Samsung US
Posted by: Allan C
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Experience immersive sound like never before with these incredible earbuds. Their comfortable design allows for hours of uninterrupted listening pleasure. The advanced noise cancellation creates a truly tranquil soundscape. Enjoy crystal-clear calls with exceptional microphone quality. These earbuds are a must-have for any music enthusiast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US