Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,222 Reviews)
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rexy
Verified Purchase:Yes
It sounds good when I talk on the phone and listening music is amazing
Written by a customer while visiting Samsung US
Posted by: Chris U
from Bellflower, California
Expertise:Expert
Verified Purchase:Yes
These are by far, the BEST Galaxy Buds I've owned. Sound quality is amazing, fit is great due to customization. Design is pretty cool, who doesn't love LED lights. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JOE21
from LOS ANGELES, CA
Expertise:Expert
Verified Purchase:Yes
keeps falling off even with different sizing buds.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, February 25, 2025
Hi Joe! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We noticed that you reached out to share your feedback regarding your buds falling out. We want to highlight that the Galaxy Buds3 Pro comes with a variety of ear tip sizes, and it’s super important to find the right fit. A snug fit ensures there are no gaps between your ears and the tips, which helps prevent sound leaks and delivers that incredible audio quality we all love. If you need more guidance on changing the tips, we have a handy guide just for that! Once you have the perfect tips on, don’t forget to check the directional marks at the bottom of the earbuds. You’ll see an 'L' for the left and an 'R' for the right. It’s really simple: just make sure to insert the R bud into your right ear with the 'R' facing you, and do the same for the left. A little tip: angling the microphone towards your mouth rather than straight down can improve clarity as well. Be sure to rotate the earbuds slightly to get that perfect fit, and if you're uncertain about the sizing, the earbud "fit test" in the Galaxy Wearable app is a fantastic way to ensure you’re set for the best listening experience! Thank you once again for your feedback, and we hope these tips help you maximize your enjoyment of the Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Should change the designs on the stick part.
on February 20, 2025
Posted by: Ray w
from Houston Texas
Expertise:Intermediate
Verified Purchase:Yes
The stick just feels weird to squeeze on, should have changed it to a more rounded shape
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, but too tight for extended use
on February 20, 2025
Posted by: Chris
from Florida
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are among the best I've used in sound quality and active noise cancellation. My only issue with them is the fitment, it's too tight even with the smallest ear pieces. I am limited to about an hour of use before I need a break. The buds2 pro are more comfortable.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Gibsomton, FL
Expertise:Intermediate
Verified Purchase:Yes
One day star doing a noise in one of them, not very satisfied with this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, February 25, 2025
Hi Karina! Thank you for sharing your feedback on the Galaxy Buds3 Pro with us. The noise you mentioned can sometimes occur if the Active noise canceling, Adaptive, or Ambient sound modes are enabled and the sub-microphone is inadvertently covered. To prevent this, make sure the sub-microphone (located on the top outer edge of the earbuds) is not obstructed when you're putting on, taking off, or adjusting the earbuds. Our goal is to ensure you have the best experience with our products. The Galaxy Buds3 Pro comes with several advanced features designed to enhance your audio experience, such as exceptional sound features, comfortable fit, and long battery life that can be extended up to 30 hours with a fully charged case. If you continue to notice the noise or have any other questions, please reach out to us at Samsung Support for further assistance. We're here to help and ensure you get the most out of your Galaxy Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Luis
from Texas
Expertise:Intermediate
Verified Purchase:Yes
They are not comfortable ...........................
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your honest thoughts about the Galaxy Buds3 Pro, Luis! We hate to see that you haven't been able to get the best fit with your buds thus far. To get the best audio experience, ensuring a proper fit is crucial. Start by selecting the right size ear tips, as they come in different sizes to suit your ears. This snug fit will help prevent sound leaks and enhance audio quality. After choosing the correct tips, check the directional marks on the earbuds labeled 'L' for left and 'R' for right. Insert them accordingly, making sure the 'R' is facing you for your right ear and the 'L' for your left. Adjust the earbuds slightly so that the microphone is directed towards your mouth for clarity during calls. For added confidence in your fit, don’t forget to run the earbud fit test in the Galaxy Wearable app. We hope these tips enhance your experience with the Galaxy Buds3 Pro! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ron B
from Lewisville, Texas
Expertise:Intermediate
Verified Purchase:Yes
This is a Good Product. I love the quality of the product. the sound is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US