Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bean
from Elizabethtown, Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Dropped one earbud in snow for literally 2 seconds and it hasn't worked since. That's defective, they have a certain waterproof rating and it's certainly longer than 2 seconds in snow...not a water puddle.
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for your feedback regarding your experience with the Galaxy Buds3 Pro, Bean. We take consumer concerns seriously. The Galaxy Buds3 Pro have an IP rating that ensures they are water-resistant up to 3 feet for up to 30 minutes. While these earbuds are designed to handle splashes and brief immersion, their performance can be affected by extreme conditions like snow, especially if they are dropped. We encourage users to avoid exposing the earbuds to snow or other elements beyond the specified limits. We'd like to gather some information regarding the bud that you dropped. Please reach out to us at Samsung Support so that we can further assist you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Marlito De Assis
Expertise:Expert
Verified Purchase:Yes
Best Android Buds ever made. Excellent features, sound, battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bruno
Verified Purchase:Yes
I love it! Noise canceling works very good, great sound quality.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Wagglegolf
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Good headphones, charging case stips charging while still charged intermittently
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: SilentSH
from NY
Expertise:Intermediate
Verified Purchase:Yes
Needs to come with the replacement buds. It does feel a bit bulky.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Similar to previous versions, some pros some cons.
on February 20, 2025
Posted by: Kevin
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Same as previous versions. They stay in your ears better but the touch controls aren't as easy to use. Sound quality is good. The Buds 2 were good but didn't stay in your ears as well as these do. Also these aren't as conspicuous so I can't use them at work as much.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Jeff
Verified Purchase:Yes
Best earpods I've gotten in a while with great quality.
Written by a customer while visiting Samsung US
Posted by: Maxwell
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
These are the best plugin earbuds that I have ever used. The sound quality is great. It is comfortable to wear them. There are so many cool features that I can play with in the app. They are a perfect match with my S25U. The battery lasts long enough. The only disadvantage is that they fall sometmes when I excersie or eat with them. It would be better if they could stay in my ears well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US