Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,226 Reviews)
Rating breakdown 13,226 reviews
5 Stars
9,025
4 Stars
2,152
3 Stars
934
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
Verified Purchase:Yes
The Galaxy earbuds pro 3 same a very high quality. I'm not a big fan of the in-ear buds but these do not bother me at all and would actually recommend them if someone was looking for this type of Bluetooth device.
Written by a customer while visiting Samsung US
Posted by: Dennis
from Cincinnati, Ohio
Expertise:Expert
Verified Purchase:Yes
Best ear Buds out there! 10/10. I will always be a Samsung Galaxy Buds fan.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny
from Staten Island NY
Expertise:Intermediate
Verified Purchase:Yes
Love the sound and the soft wear.my only complaint is that they fall out of my ears I've changed the tips and they are a little too big for my ear. I hate that there are specifically designed that you can't just change the end ear tips that'll fit your ear. If I can change this I would definitely change that. But far as sound and being able to locate if I lose it or drop it as a plus and the equalizer or just a level of sound basically good. Would definitely recommend to others.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Kromaddik
from Aurora, IL
Verified Purchase:Yes
Really good...great sound and really nice features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: VicP
from L.A
Expertise:Intermediate
Verified Purchase:Yes
In love with my new buds! The sound is excellent 👌
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cody
from Ny
Verified Purchase:Yes
Great, love them! I wish holding the left ear buds button down could not only switch between ambient listening and active noise cancelation, but also turning off all noise cancelation.
Written by a customer while visiting Samsung US
Customer Rating
1
A Lil Disappointed
on February 20, 2025
Posted by: Frye1979
Expertise:Intermediate
I purchase these about three months back and at first the worked great, fit okay, and was very happy w/ the product. But something is wrong w/ the right bud. It makes this high pitched noise that's so loud I got to remove the bud from my ear. I don't recall getting them wet or damaging them in any way, so I haven't a clue why the is occurring.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Frye! We are glad to hear that you enjoyed them initially. The high-pitched noise you mentioned can sometimes occur because of the sub-microphone located on the top outer edge of the earbuds. This microphone is designed to adjust sound based on the noise control mode you select, whether it is Active Noise Cancelling, Adaptive, or Ambient Sound. While using the earbuds, if you accidentally touch or cover the sub-microphone when putting them on, taking them off, or adjusting them, it may detect sound and produce a screeching or howling noise. To improve your experience, please ensure that the sub-microphone remains unobstructed during use. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support for additional assistance. We hope this information is helpful and appreciate your feedback as we strive to improve. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Farooq khan
Verified Purchase:Yes
Not comfortable and quality looks cheap. Too plastic
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thanks for reaching out, Farooq. We appreciate your insights of the Galaxy Buds3 Pro. The Buds3 Pro features improved comfort due to a redesigned shape that ensures a snug fit, making them comfortable for extended listening sessions. Additionally, the Blade Lights add a stylish touch and enhance the overall listening experience. The new clear charging case boasts a fresh design and offers added protection for your earbuds. We understand that finding the right fit can be a challenge. The Galaxy Buds3 Pro comes with different-sized ear tips, so it's important to select the correct size to prevent gaps between your ear and the ear tip. Proper fitting helps avoid sound leaks and ensures optimal audio quality. Once you’ve chosen the right tips, make sure to check the bottom of the earbuds for directional markings, insert the "R" bud into your right ear and the "L" bud into your left, angling the microphone towards your mouth. Adjust the earbuds until they feel comfortable, and consider using the earbud fit test in the Galaxy Wearable app to confirm you have the proper fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US