Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,227 Reviews)
Rating breakdown 13,227 reviews
5 Stars
9,026
4 Stars
2,152
3 Stars
934
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: AlJo
Verified Purchase:Yes
The battery life is horrendous, they won't stay put in the ear, and the pressure changes are extremely uncomfortable.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and want to help enhance your experience. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge and can reach up to 30 hours with a fully charged case, allowing you to enjoy your music for longer. To maximize battery life, keep the earbuds in the charging case when not in use and adjust your notification settings through the Galaxy Wearable app. We also noted your feedback regarding your buds' fit. It's essential to find the right size ear tips for comfort and sound quality. Ensure they fit snugly to avoid sound leaks and ensure an optimal listening experience. When inserting the earbuds, check the directional marks and angle them slightly to direct the microphone towards your mouth. You can also use the earbud fit test in the Galaxy Wearable app to ensure you have a proper fit. We hope these tips enhance your experience with the Galaxy Buds3 Pro. For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: C York
from OKC OK
Expertise:Intermediate
Verified Purchase:Yes
Overall the sound quality is good. There are some quirks. It sometimes has a high pitched tone when you touch them hard or drop them. Sometimes you have to put them back in the case to stop it. Noise cancelling is effective, but it does have a little more feeling of 'pressure' than other buds with ANC. Grabbing buds out of the case is a little tedious and can lead to drops, but loading them for charging is more secure and ensures charging every time.
Overall a pretty good product, that could be great with some minor software and hardware tweaks.
Overall a pretty good product, that could be great with some minor software and hardware tweaks.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave J
from Boise idaho
Expertise:Expert
Verified Purchase:Yes
So I want to love these but I feel they fall short. I love the previous versions. The water resistance seems not great. Any time they get a little wet they have a low beeping sound, I mean a bit wet. I love the LED bar and the volume control slide so many features that are great but the fit and finish is lacking. I also kinda hate the iPod knock off look stick with the in ear buds. Still find my self using my probud 2 over these most days.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Dave! We genuinely appreciate your feedback. We see you've highlighted some key aspects that truly resonate with the user experience. We understand you have a strong connection to the previous versions, and we’re glad to hear you loved them. When it comes to water resistance, the Galaxy Buds3 Pro are rated as IP57, meaning they can withstand submersion in water up to 3 feet for up to 30 minutes. If you’re experiencing beeping sounds when they get a bit wet, it might be helpful to ensure that the earbuds are properly dried before using them again. We’re thrilled that you enjoy features like the LED bar and the volume control slider. These enhancements are designed to provide a more intuitive user interface. For the best fit, consider adjusting the ear tips to find the perfect size for your ears, which can significantly improve comfort and sound isolation. Regarding the design, we’re always looking for ways to innovate while maintaining a sleek, modern aesthetic. If you prefer the in-ear bud style, we recommend trying out different ear tips that can create a better seal and enhance your overall experience. Thanks again for your valuable insights, and we hope these suggestions help you enjoy your Galaxy Buds3 Pro even more! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DVAA
from Dallas TX
Expertise:Expert
Verified Purchase:Yes
Do not seal in your ear regardless of which soft cover you use. Sound is pretty good but would like the to seal.
Written by a customer while visiting Samsung US
Posted by: Gary N
from Dayton, OH
Expertise:Intermediate
Verified Purchase:Yes
I really like these ear buds. They sound great. They last a long time between chragings as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from Los Angeles, California
Expertise:Intermediate
Verified Purchase:Yes
I really like them. Good upgrade from buds2pro. Added function does make it a good upgrade
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Tyler
from East coast
Expertise:Intermediate
Verified Purchase:Yes
Love them, a huge improvement from my wired earbuds. Dont think I will be going back anytime soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Bean
from Elizabethtown, Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Dropped one earbud in snow for literally 2 seconds and it hasn't worked since. That's defective, they have a certain waterproof rating and it's certainly longer than 2 seconds in snow...not a water puddle.
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for your feedback regarding your experience with the Galaxy Buds3 Pro, Bean. We take consumer concerns seriously. The Galaxy Buds3 Pro have an IP rating that ensures they are water-resistant up to 3 feet for up to 30 minutes. While these earbuds are designed to handle splashes and brief immersion, their performance can be affected by extreme conditions like snow, especially if they are dropped. We encourage users to avoid exposing the earbuds to snow or other elements beyond the specified limits. We'd like to gather some information regarding the bud that you dropped. Please reach out to us at Samsung Support so that we can further assist you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US