The right earbud did not work right out of the box
Response from Samsung USBy R&R Team, February 26, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3 Pro, Harshvardhan. The Buds3 Pro is equipped with impressive AI features that enhance usability. One notable feature is Live Translate, which allows you to hear translations in real-time during conversations. The call quality is also superb, thanks to machine learning that minimizes background noise, ensuring your voice is clear even in busy environments. Additionally, Bluetooth Super Wideband enhances call quality by doubling the audio bandwidth, resulting in more natural-sounding speech. We hate to see that one of your buds didn't work for you. To assist you further, we would need to gather some additional information. Could you please reach out to our support team at Samsung Support? They'll be ready to help you with the necessary steps. We look forward to resolving this for you promptly. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The Galaxy Buds3 Pro are a fantastic choice for anyone in the Samsung ecosystem. With their premium design, excellent audio quality, and intelligent features, they easily compete with the best earbuds on the market. If you're using a Samsung phone, these are a no-brainer, they offer a seamless and enhanced experience.
Great feature set and quality, horrible fit in ear
Features
5
Performance
5
Design
2
Value
5
Response from Samsung USBy R&R Team, February 26, 2025
It's great to hear from you, Shahpour. Thanks for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you appreciate the great feature set and quality. The design and comfort of the Buds3 Pro have been enhanced with a redesigned shape for a snug fit, along with stylish blade lights that elevate the listening experience. Regarding the fit, we understand that comfort is crucial for an optimal listening experience. To help improve the fit, we recommend trying the different ear tip sizes included with your buds. Check out the link attached for additional steps on how to achieve the best fit with your buds. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The auido quality is good. The noise cancelation works like a charge. The volume in each ears is something else. My only concerns is the way in which the volume has to turned up with it. They could have made a simple touch gesture like the bus 1, 2 and the bean looking ear buds. Sometimes the simplest of shift will cancel the audio experience until the earbuds sits right back down inside of your ears. Other than those complaints I love them regardless