Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,227 Reviews)
Rating breakdown 13,227 reviews
5 Stars
9,026
4 Stars
2,152
3 Stars
934
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: DamageIncXLE
from US.
Expertise:Expert
Verified Purchase:Yes
I cannot in any way give these anything but a 1 star review. I have had four pair of them and every single one of them has had the issue where the buds wont charge in the case and you get the notification on your phone. You have to wiggle them around and take them in and out of the case and figure out which one is causing the issue. EVERY SINGLE TIME. For how much they cost, I cannot fathom how they let these out of QA. Reach out to me Samsung, I'd love to chat but I'll not be looking at this review again. Be warned everyone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We genuinely appreciate your feedback and want to ensure you have a fantastic experience. We understand it can be challenging when the earbuds aren't charging as expected. For the best performance, please check that the charging contacts on both the earbuds and the case are clean. Dust or debris can interfere with the connection, so gently wiping them with a soft, dry cloth might help. Additionally, keeping your Galaxy Buds3 Pro updated with the latest firmware can enhance performance. You can check for updates through the Galaxy Wearable app on your device. If you continue to experience challenges when trying to charge your buds, please be sure to reach out to us at Samsung Support. We appreciate your openness to communicate directly with us, and we are here to assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Peet
from NY
Expertise:Intermediate
Verified Purchase:Yes
As a ear buds, its grate. But I preffer if samsung can develop an Open Ear ear buds... i think will sell more than this.
Because still i feel alian when some thing in my ear. Its not comfortable.
Because still i feel alian when some thing in my ear. Its not comfortable.
I would recommend this to a friend!
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive sound, even better noise canceling!?
on February 20, 2025
Posted by: Joshua C
from Lake Elsinore, CA
Verified Purchase:Yes
Wow! I was not expecting such an upgrade in technology from my older Samsung Galaxy Buds to these! I have tried noise-canceling over the ear headphones before (Bose), and they were great. But never did i ever think that just some smaller ear buds would be so great at noise canceling as well! Truly impressed with the great sound and noise canceling.
I would recommend this to a friend!
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Rocky
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
These buds pro 3 are great. They have excellent noise cancellation thats comparable to airpods pro 2. The battery life is pretty great as well.
The case is small and it fits easily in your pockets and they look good with the angles on the stems and the led lights on them.
They have great sound quality and because of that i havent reached for another set of earbuds since i got these because they are just all around great earbuds. I used airpod pro 2 before these and i prefer these to the airpods now. Only thing is the sumsung buds are akward getting back into the case at first.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: yuan
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The earbuds have decent sound quality, but the noise cancellation is inconsistent and unreliable. The design looks great
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product sound is amazing
on February 20, 2025
Posted by: Swagger
[This review was collected as part of a promotion.] Incredible headphones. I ❤️ it and I'd definitely purchase it again.
Value
5
Written by a customer while visiting Samsung US
Posted by: Amit Parmani
from Md
Expertise:Beginner
Verified Purchase:Yes
Simply awesome.. the best spund quality, very comfortable to use, just love the design.. one of the best buds i have ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hank
from Florence, SC
Expertise:Intermediate
Verified Purchase:Yes
The sound from these ear buds is amazing. The battery life is good also. I do recommend not using the ambient setting. This will decrease the battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US