Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,231 Reviews)
Rating breakdown 13,231 reviews
5 Stars
9,029
4 Stars
2,153
3 Stars
934
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
This product has performed excellent.
on February 19, 2025
Posted by: RugerGlock22
[This review was collected as part of a promotion.] They fit in the ear very well. Their battery lasts for hours and have great sound and base when listing or watching videos of music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has excellent functions for me.
on February 19, 2025
Posted by: Ale3068
[This review was collected as part of a promotion.] When I use the interpreter, it works super well for me. 360° audio is at another level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality but lacks a good fit
on February 19, 2025
Posted by: Muzzsy
[This review was collected as part of a promotion.] Sound quality is amazing. Noise cancellation is very good and adaptive.
Has a comfortable experience.
My only concern is the fitting. It sits well into the ear or so you would think and it will if you're stationary. It's not very feasible when doing any amount of activity. Certainly not possible to work out wearing these, at least for me.
Has a comfortable experience.
My only concern is the fitting. It sits well into the ear or so you would think and it will if you're stationary. It's not very feasible when doing any amount of activity. Certainly not possible to work out wearing these, at least for me.
Battery life is okay. But I guess you gotta compromise that for a host of good features it comes with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
These are great but battery anit
on February 19, 2025
Posted by: Realreviews
[This review was collected as part of a promotion.] These are great for calls and music but the battery life anit as great and they do tend to fall outta your ear alot
Value
3
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We’re excited to see that you enjoy the sound quality for calls and music, as it’s one of the standout features we prioritize. We noted your concerns about battery life. The Galaxy Buds3 Pro provide up to 26 hours of playtime on a single charge, and with a fully charged case, that can be extended to up to 30 hours! To help conserve battery power, keep the earbuds in the charging case with the cover closed when not in use. Additionally, you can adjust notification settings using the Galaxy Wearable app on your connected phone, or the Galaxy Buds app if you're using iOS. These tips should help maximize your battery life! Regarding the fit, we recognize that everyone’s ears are unique. To enhance comfort and security, the Buds3 Pro come with multiple ear tip sizes, allowing you to find the perfect fit and help keep them snug during use. We truly appreciate your insights, as they help us improve our products. We hope you continue to enjoy the Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Top notch features
on February 19, 2025
Posted by: TBSSLS2
[This review was collected as part of a promotion.] Samsung buds pro was a good product but it never fit me,fast forward to this new buds 3 pro and its a home run! The buds 3 pro fit is top notch,the controls work great,and the features are the best yet noise cancelation,ambient sound,is hard to beat,sound quality is an added plus for such small ear buds,it even has smart features like tracking when you've been looking down at your phone too long it will tell you to stretch your neck,I don't think you get that anywhere else but Samsung! There are so many other things hidden in the awesome package I'd recommend anyone trying them especially if you want to interpret a conversation in another language,yes that's also included,top nothing features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds out in the market
on February 19, 2025
Posted by: Jaden1010
[This review was collected as part of a promotion.] Compared to the Airpods in an android environment, the buds 3 pro offer a much more seamless experience. The audio quality and noise cancelling make it seem almost like you are wearing a nice quality over the ear pair of headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Less good, More Trash
on February 19, 2025
Posted by: SamsungisAppleNow
from boston
Expertise:Expert
Amazing Sound, just a steps up from Buds 2 Pro. They stay in the ear's better than the 2.
Trash battery life compared to Buds 2, even with all of the features and ANC turned off, I don't get 5 hours out of them.
Trash ear tips, good luck getting these ear tips off for cleaning, and even more luck for trying to get them back on, makes my blood boil how these are designed.
Worse, on Samsung support page on how to replace ear tips, it shows notches on the buds pro 3 for them to click back in, but mine don't even have notches, just a small dot.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro! We’re glad to know that you find the sound quality amazing and an upgrade from your previous model. Regarding battery life, while the Buds 3 Pro are designed to offer extended playback, factors such as volume levels and the use of various features can impact battery performance. To ensure optimal usage, please keep the earbuds in the charging case with the cover closed when they are not in use. Also be sure to adjust notification settings, use the Galaxy Wearable app on your connected phone. If you are using iOS, you can adjust the notification settings in the Galaxy Buds app. We understand that ear tip removal and reattachment can be tricky. To ensure a proper fit and easy cleaning, it’s best to align the ear tip with the bud and push firmly until you feel or hear a slight click. If you're finding this particularly difficult, please refer to our support page for a step-by-step guide on how to properly clean and replace the ear tips. We appreciate your feedback about the design of the ear tips. Our team is always looking for ways to improve user experience, and your insights are invaluable in that process. If you have any additional questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio TX
Expertise:Intermediate
Verified Purchase:Yes
I loved its design fits perfectly in my ear I loved them
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US