Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,263 Reviews)
Rating breakdown 13,263 reviews
5 Stars
9,055
4 Stars
2,158
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Galaxy Buds 3 Pro
on February 18, 2025
Posted by: Angel7
[This review was collected as part of a promotion.] Great earbuds, sound quality is amazing. I recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds!
on February 18, 2025
Posted by: Luciano09
[This review was collected as part of a promotion.] I love these ear buds! They sound really great, some of the best on the market now. I also think the light is a great addition to them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds 2025
on February 18, 2025
Posted by: Jayce12
[This review was collected as part of a promotion.] Absolutely stunning earphones. Amazing sound quality, seamless actions across apps, perfect user interface. Absolutely zero complaints I could have about it. It just sounds so amazing with Samsungs Dolby atmos feature. The Audio eraser makes the sound so much more immersive. I could not go back to my old earphones. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Improved Design
on February 18, 2025
Posted by: SamsungPhoneWatchBudsUser
[This review was collected as part of a promotion.] Audio quality is good, but more importantly, the placement of the touch and gesture controls on the stem allows pushing the buds into your ear without unwanted gesture control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
We Have a Love-hate Relationship
on February 18, 2025
Posted by: BULLSiNC
[This review was collected as part of a promotion.] I have a love-hate relationship with my Galaxy Buds 3 Pro. On one hand, they come packed with fantastic features like seamless actions across apps and other Samsung devices. The Audio Eraser feature helps to reduce background noise at time. I am most pleased with the updated Adaptive and (new) Ambient sound modes, making listening feel like a more immersive experience.
However, I have encountered some significant issues. The fit of the buds is problematic. They tend to slip out of my ears with the slightest workout, and I often have to wear a headband to keep them in place. This tends to be quite frustrating, especially since I'm not performing rigorous activities.
Additionally, I've had persistent issues with the microphones, or possibly another component. During voice calls, the person on the other end frequently complains about distorted or robotic sounds, making it difficult for them to hear or understand me. This has been a major letdown and truly annoying for me.
Overall, while the Galaxy Buds 3 Pro have several impressive features, the issues with the fit and call quality have been quite impacting of my experience.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro. It’s great to see that you have a deep appreciation for the features, and we genuinely value your insights. We’re thrilled to see that you enjoy the seamless integration with Samsung devices and the immersive experience that the Adaptive and Ambient sound modes provide. It’s always great to know when our features enhance your listening experience. Regarding your concerns with the fit, we understand how important a secure fit is during everyday activities. We recommend trying out different ear tip sizes for a more customized fit, as the Galaxy Buds3 Pro come with multiple options. You can find this guidance in the link attached. As for the microphone quality during calls, we want you to have the best communication experience possible. Ensuring that the microphone openings are clear of any obstructions can help improve sound clarity. Additionally, you might want to ensure that your buds are up to date with the latest software updates. Thank you again for sharing your experience with us. Your feedback is invaluable, and we're here to help you get the most out of your Galaxy Buds3 Pro! If you need further assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth the upgrade
on February 18, 2025
Posted by: Andyhei
[This review was collected as part of a promotion.] I owned a Galaxy buds pro 2 before I upgraded to Buds Pro 3. As Samsung is offering undeniable discount with Galaxy S25+, upgrading to the latest version is a no brianer.
Originally I was a bit skeptical on how much of the improvement that can justify the upgrade. I would say it is definitely a significant upgrade. The Noise canceling feature had been improved a lot and the bass level is greatly improved from previous generation.
The ambient mode definitely is the most significant improvement among all the features. Originally, my experience with ambient mode from Buds Pro 2 is hit and miss, sometimes I just feel like my ear had been exposed too much to the surrounding environment and sometimes the background sound can make my ears uncomfortable. With all the enhancement, I can confidently have conversation with people around me without taking off the ear buds and can still enjoy the moment when the ear buds are in my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent headphones
on February 18, 2025
Posted by: Lrgc1810
[This review was collected as part of a promotion.] The Galaxy Buds 3 pro are great, a brutal change compared to the Buds 2 Pro, I love the design for the visual but more than anything because I don't have that shock with the touch panel when taking them off or taking them, I really like the gray color and the lights give it a very Pro touch, the sound quality is very good even at full volume it does not lose that quality and the sound does not bother, the noise cancellation is very good, the ambient sound is heard very well as if I did not have the headphones on, the battery life lasts much longer, the best thing is that I can use it with my entire Samsung ecosystem, an affordable price, a very good decision, thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds3 Pro are the GOAT.
on February 18, 2025
Posted by: MEGONZ23
[This review was collected as part of a promotion.] Coming from the original buds pro, so this upgrade has been the best choice I made.
This earbuds are perfect, they fit like if they were made specific for my ears which is great, then talking about sound the Buds3 Pro are to another level of quality, sound great and with the app you can customize everything, sound, touch options, light, vibration, the case and buds itself botch have a nice, cool and elegant looking, the battery is looks like it never goes down, excellent performance at all.
Galaxy Buds3 Pro the GOAT.
Galaxy Buds3 Pro the GOAT.
Value
5
Written by a customer while visiting Samsung US