Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,288 Reviews)
Rating breakdown 13,288 reviews
5 Stars
9,075
4 Stars
2,163
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Wow! What awesome sound!
on February 12, 2025
Posted by: Trey57
[This review was collected as part of a promotion.] I got these just before a trip I was taking. The noise cancelation and voice pick up were awesome on the flight. I liked them so much I bought another pair for my girlfriend. The seamless actions across the apps and devices is amazing. I haven't tried the live translation yet, but looking forward to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has incredible audio quality.
on February 12, 2025
Posted by: Samsunglover19
[This review was collected as part of a promotion.] The quality with which I can listen to music is incredible, when I'm playing video games the gaming mode is the best and they certainly have the best noise cancellation I've ever tried, I'm more than satisfied with my Buds3 Pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on February 12, 2025
Posted by: FinsUp74
[This review was collected as part of a promotion.] These buds are so much clearer than the buds 2 pro. Definitely glad I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good sound, terrible fit
on February 12, 2025
Posted by: techkyle
from Bellingham, Wa
Expertise:Intermediate
I've liked my Buds2, so I wanted to upgrade to the Buds3 Pro.
The second I put them in, I found them extremely uncomfortable and no amount of fiddling seems to get them to stop hurting. I have the stalk angled toward my mouth like the manual says.
I attempted to switch tips, again following the procedure outlined in the manual, to the larger size but only one of them would come off. The other one felt like I was about to rip the tip in half, which many users have reported online. Testing the larger tip on the one I was able to switch, it was still very uncomfortable. I think the issue is with the earbud body, not just the tip.
Audio quality and noise canceling is noticeably better than the Buds2, so one star for that. When paired to my new S25 Ultra, the Bluetooth connection sometimes drops out briefly (no issues with my Buds2).
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, February 26, 2025
Hey Kyle! Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand how important comfort is when it comes to enjoying your audio, and we appreciate you sharing your experience. To ensure you’re getting the best fit, it’s essential to choose the right ear tips. The Galaxy Buds3 Pro comes with various-sized tips, and finding the perfect match can make a significant difference in comfort and sound quality. If you haven't already, we recommend checking out our guide on changing the tips in the link attached. When you’ve selected your tips, please remember to check for the directional marks on the earbuds. Place the right bud (marked "R") in your right ear and the left bud (marked "L") in your left ear, making sure the markings face you. It’s also beneficial to angle the stem slightly so that the microphone points toward your mouth. Small adjustments, like rotating the buds slightly forward or backward, can help you find that sweet spot for a more comfortable fit. Additionally, we encourage you to try running the earbud fit test available in the Galaxy Wearable app. This tool can help you confirm that you have a snug fit, which enhances both comfort and audio performance. Regarding your experience with Bluetooth connectivity, we want your listening experience to be as seamless as possible. If you’re noticing any interruptions, ensuring that other Bluetooth devices nearby are not interfering with your connection might be helpful. If you have other devices connected to your buds, they may interfere with the connection. Resetting your earbuds and pairing them again can also enhance connection stability. We’re thrilled to hear your feedback on the audio quality and noise canceling! We strive to deliver the best sound experience possible. If you have any other questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003496/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003496/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The buds 3 pro are the best!
on February 12, 2025
Posted by: Lordbanik
[This review was collected as part of a promotion.] I love the sound quality on my new buds 3 pro! It seamlessly connects to all my other devices. The buds are also very comfortable. I would definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This headphones is great
on February 12, 2025
Posted by: Alik25
[This review was collected as part of a promotion.] I love my new headphones. It has a very clear sound and are very comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet
on February 12, 2025
Posted by: Slevin2k7
[This review was collected as part of a promotion.] I use them for everything. Music, gaming, phone calls, etc. They work great, connect easily to my other Samsung devices with ease.
My only con for these are that they fall out of my ear no matter what size tip I have on the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these tiny things
on February 12, 2025
Posted by: Shaymas
[This review was collected as part of a promotion.] These play at perfect volume. The ambience works well. The battery lasted the entire day which is perfect. I love the silver color too match my phone. And they pick up my voice so well. I'm naturally a low talker and always have to repeat myself. I never have to do that with these buds
Value
5
Written by a customer while visiting Samsung US