Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,289 Reviews)
Rating breakdown 13,289 reviews
5 Stars
9,076
4 Stars
2,163
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Unequal sound
on February 12, 2025
Posted by: Finfan2213
[This review was collected as part of a promotion.] The sound and ease of the bud pro is unmatched. Paired with the comfortability of the ear buds give me the sound and security of not falling out the ability to wear them continuously no matter what I am doing. From hiking biking or just listening to a calming podcats. The sound and security is there.
The wireless charging is also a great addition.
The wireless charging is also a great addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the design and fit
on February 12, 2025
Posted by: Mookie
[This review was collected as part of a promotion.] I the love the feature were it will let me know what notifications I've received while using it, and the ambient sound and adaptive noise are both amazing new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on February 12, 2025
Posted by: sillysister74
[This review was collected as part of a promotion.] I traded my Samsung Earbuds 2Pro for the 3Pro about a month ago and so far they have been great. I thought that I would lose the earbuds easily as they are smaller than the buds 2pro. I was wrong as they don't shake out easily.
Three things I wish were different was that there wasn't much choice in colors, the case keeps saying that it's not charging when it is, and the Language Translater doesn't work for the music playing on an app like Spotify.
I do like that I can transfer easily between phone and tablet and the earbuds connect.
Three things I wish were different was that there wasn't much choice in colors, the case keeps saying that it's not charging when it is, and the Language Translater doesn't work for the music playing on an app like Spotify.
I do like that I can transfer easily between phone and tablet and the earbuds connect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch noise canceling and single ear audio
on February 12, 2025
Posted by: Themonk48
[This review was collected as part of a promotion.] When i use the the galaxy buds 3 pro my audio life changed as the immense quality from the noise canceling is perfect for blocking out noise while trying to relax, whenever I'm at the gym even with one bud in the noise canceling is so good that it turns the noisy gym in to a quiet room.
The buds ambient sound is also great for when I'm trying to hear quiet sounds, and it got even better with the hearing enhancements for ambient sound
The buds ambient sound is also great for when I'm trying to hear quiet sounds, and it got even better with the hearing enhancements for ambient sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds i ever tried
on February 12, 2025
Posted by: nycguy
[This review was collected as part of a promotion.] I even got a second pair with my Samsung Galaxy S25 Ultra!!
Great features and I love the voice commands. They are so convenient and fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear phones with great features
on February 12, 2025
Posted by: Ace007
[This review was collected as part of a promotion.] Great product with seamless actions across apps. I enjoy audio earser and Great fit and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'M IN LOVE!
on February 12, 2025
Posted by: Nursgirl1974
[This review was collected as part of a promotion.] I'm so glad that I decided to get these Buds 3 Pro to use with my S24 Ultra. The seamless actions across apps is amazing and smooth, the sound quality is fantastic, charging time is quick and these last at least 8 hours of continuous use listening to music or Netflix or audio books.. I've used many different brands of ear buds over the years and these are by far the best!! Just get them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Prefer the Original
on February 12, 2025
Posted by: UPSdriver
[This review was collected as part of a promotion.] I have small ears so fit is important. The original pro fit best. The 2nd generation were too big and falling out. The 3pro fit much better.
I have multiple issues The 3pro charging in the case. I receive notifications that they are not charging. I have to adjust the buds in the case constantly to charge.
The 3pro do have the best sound as the noise canceling works the best.
I have multiple issues The 3pro charging in the case. I receive notifications that they are not charging. I have to adjust the buds in the case constantly to charge.
The 3pro do have the best sound as the noise canceling works the best.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Thanks for sharing your honest review of the Galaxy Buds3 Pro! We understand the importance of having a durable battery life, especially if you are a UPS driver. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. If your Galaxy earbuds are not charging or turning on, it may be related to either the earbuds themselves or the charging case. Using a charger that is not approved by Samsung can lead to charging difficulties, and the earbuds might also be damaged. To troubleshoot, you can try the following: fully charge the case, inspect the earbuds for any signs of damage, or restart the earbuds. Check out the link attached for additional instructions on how to troubleshoot this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US