Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,306 Reviews)
Rating breakdown 13,306 reviews
5 Stars
9,091
4 Stars
2,164
3 Stars
936
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Buds 3 pro and galaxy setup
on February 11, 2025
Posted by: Michael2284
[This review was collected as part of a promotion.] Love how they connect to all my galaxy devices. I have the s23 and they sound great across them, also have watch 7 it helps to keep up with the battery and help locate them and then there is the odyssey neo g7 43 inch moniter. When with the moniter I can send the sound of my ps5 across the neo g7 and use the 3d surround sound which is awesome, And they seamlessly switch between them all. The
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like these!
on February 11, 2025
Posted by: AMG3150
[This review was collected as part of a promotion.] The sound quality is great. The only problem is that they are not as stable in the ear as my previous Samsung Buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good buds but I miss my buds 2 pro...
on February 11, 2025
Posted by: surf4lifemd
[This review was collected as part of a promotion.] These are nice and to be honest, I like the look better than the Buds 2 Pro. The case is nice and I like the lights etc. The issues I have primarily are that they have a weird "whistling" sound sometimes (mostly when I wear just one) and occasionally I'll get a loud high pitch sound that is awful lol. Also I feel like the battery life of both the buds as well as the case are much worse than the buds 2 pro. If these were my first Samsung buds I'd have given them 4 stars but because I loved the buds 2 pro so much, these just fall a bit short for me.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We always appreciate hearing from our valued customers. It's great to see that you appreciate the look and design of the case, including the new blade lights. We noted your concern regarding the whistling sounds you mentioned. We recommend ensuring that your buds are placed properly and have the correct-sized tips for your ears. For the loud high-pitched sound, please check that the earbuds are updated to the latest software version. This can be done via the Galaxy Wearable app, which ensures you're getting the best performance. You can also perform a reset on your buds to improve functionality. In terms of battery life, the Galaxy Buds3 Pro provides up to 26 hours of playtime per charge and can be extended to 30 hours with a fully charged case. To conserve battery power, we suggest storing the earbuds in the charging case when not in use, keeping the cover closed, and adjusting the notification settings through the Galaxy Wearable app for connected phones or through the Galaxy Buds app if you are using iOS. Implementing these adjustments will help ensure your earbuds last when you need them most. Once again, we appreciate your candid feedback and hope these tips help enhance your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Worth the investment!!
on February 11, 2025
Posted by: RockinMyGalaxyBuds3Pro
[This review was collected as part of a promotion.] I have the Galaxy Buds2 Pro, which always worked fine for me, but the new Galaxy Buds3 Pro has so many more features and the new design of the buds are better in my opinion. They fit much better in my ears compared to the Buds2 Pro, sometimes I forget I'm even wearing them. I think they're definitely worth it, especially being that I use them for multiple different devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on February 11, 2025
Posted by: Carguy3800
[This review was collected as part of a promotion.] I love these. The sound quality is amazing. Definitely an upgrade from the previous buds I've had. The seamless connection is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones ever
on February 11, 2025
Posted by: Cruzway
[This review was collected as part of a promotion.] Seamless integration with your Samsung. Noise cancelling modes are awesome. And the active translate is unbeatable. 10/10 will buy again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound really good
on February 11, 2025
Posted by: Bones626
[This review was collected as part of a promotion.] I'm not a huge ear bud person I'd much rather have over the ear headphones. These do sound quite good though and are rather comfortable although I did have to order Comply brand foam tips to prevent them from falling out.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Bones! We understand that comfort is key to enjoying your experience with these buds. We’re thrilled to see that you find the sound quality of the Buds3 Pro impressive! With our advanced Active Noise Cancellation and exceptional audio performance, we aim to deliver an immersive listening experience that you can enjoy anytime, anywhere. It’s great to know that you found them comfortable as well. The customizable fit is designed to suit a variety of ear shapes, ensuring a snug and comfortable feel. We really appreciate your insights and are committed to continuous improvement to make our products even better. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on February 11, 2025
Posted by: Hiiiiii
[This review was collected as part of a promotion.] Very clear noise cancelling headphones. The tip and adjustments are good
Value
5
Written by a customer while visiting Samsung US