Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,103 Reviews)
Open Ratings Snapshot
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Noise cancellation in this device is Magnificent
on February 11, 2025
Posted by: adoli257
[This review was collected as part of a promotion.] The Active noise cancellation in this device superior than its competitors in the market.
Ambient Sound mode is very useful in public places.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product but sounds quality lacks.
on February 11, 2025
Posted by: MMcQ69
[This review was collected as part of a promotion.] I really enjoyed the style of the buds 3 pro. I love all the features that they have tried to put into it but the sound quality really lacks. I prefer my Bose earbuds for the sound quality that it provides.
If you're looking for a headset with nice features to match your Galaxy phone then the buds 3 pro are the way to go.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, MM! We’re thrilled to hear you appreciate the design and features these buds offer. The enhanced 2-way speaker system, with an independently controlled woofer and tweeter, is designed to bring out the minute details in your music, providing a rich and immersive listening experience. The Buds3 Pro’s dual amplifier setup allows for a broad spectrum of sound that complements a variety of genres. To get the best performance from your buds, always be sure to keep them up to date with the latest software update. We're always striving to improve and innovate, and your feedback is invaluable. If you’re using these with a Galaxy phone, you're likely to enjoy seamless integration and features that enhance your overall experience. We encourage you to explore all the sound customization options available, as they might elevate your listening experience even further! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
good but not great
on February 11, 2025
Posted by: rockytheredhead
[This review was collected as part of a promotion.] i upgraded to these from the buds 2 pro and i'm decently happy with them. the noise cancelling works great but unfortunately they are not as loud as the buds 2 pro's are. the gray is nice but also wish they came in black. so theyre good but not great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product.
on February 11, 2025
Posted by: jazuar
[This review was collected as part of a promotion.] It's a great product. I just haven't been able to figure out all its features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Buds3 Pro
on February 11, 2025
Posted by: Kordys
[This review was collected as part of a promotion.] Great in noise Cancelation,
Battery took 3 days to drain,
It's really great in Music and you can customize everything right in your phone..
Really recommended..
Great product..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome sound
on February 11, 2025
Posted by: Earbuds
[This review was collected as part of a promotion.] Great quality buds, pretty comfortable but I haven't tried them out jogging or in the gym yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product fulfilled all my expectations
on February 11, 2025
Posted by: Kmomzkandy
[This review was collected as part of a promotion.] Experiencing audio has never felt so immersive and personalized. The comfortable design makes them a joy to wear for extended periods. Advanced features elevate the listening experience to new heights. These earbuds seamlessly integrate into everyday life, from workouts to commutes. A truly remarkable advancement in audio technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Microphone lag
on February 11, 2025
Posted by: Tsandoval
[This review was collected as part of a promotion.] I have been experiencing problems with the microphone, during calls people stop listening to me for like 10 seconds. In several device test it passes and then fails. I am sending the buds to repair.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Tsandoval. We appreciate your feedback regarding the microphone during calls. It’s important for us that you stay connected seamlessly. We can’t wait for you to get your buds back! Once you're all set, you’ll be able to enjoy fantastic features like Ambient Sound, which lets you stay aware of your surroundings, and Adaptive Sound, which adjusts to your environment for the best possible audio experience. Plus, with Active Noise Canceling, you can immerse yourself fully in your music or videos without distractions. We’re excited for you to experience all the incredible features the Galaxy Buds3 Pro has to offer! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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