Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,318 Reviews)
Rating breakdown 13,318 reviews
5 Stars
9,100
4 Stars
2,165
3 Stars
936
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Why_smsng
from California
Expertise:Expert
Verified Purchase:Yes
They are so hard to get a good fit in ear!!! Never had issue with buds 2 pro. I almost can never get a good fit, regardless of the different tips supplied!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be when you're trying to find the right fit, especially when you've had a great experience with the Buds 2 Pro. The Galaxy Buds3 Pro come with different sizes of ear tips, and it's essential to ensure you’re using the right size for your ears. A snug fit can help prevent sound leaks and optimize your listening experience. Once you’ve selected the right tips, make sure to position the earbuds correctly. Look for the directional marks – you’ll see an ‘L’ and an ‘R’. Insert the R bud into your right ear and the L bud into your left ear, ensuring that the letters are facing you. A slight angle can help, too; try to point the microphone at your mouth for the best performance. You might also want to try running an earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the proper fit for maximum comfort and sound quality. We’re proud of the upgrades in the Buds3 Pro, which include improved sound quality, enhanced noise cancellation, and better battery life compared to their predecessors. We hope these tips help you enjoy all the new features the Buds3 Pro have to offer! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm really enjoying it, everything is very good
on January 12, 2025
Posted by: Humberto Tarquinio
Verified Purchase:Yes
I'm really enjoying it, everything is very good. I love
Written by a customer while visiting Samsung US
Posted by: Jackson
Verified Purchase:Yes
I like the sound quality, the color and the design. I enjoy the noise cancelation feature and how lightweight the ear buds are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: KaPa
from St Louis, USA
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality. Steady connection and the convenience of switching between devices is the best thing about these earbuds. Active noise cancellation isn't that great though.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds 3 Pro! We're thrilled to see you're enjoying their excellent sound quality and steady connection. The ability to easily switch between devices is certainly one of the standout features designed to enhance your listening experience across multiple platforms. For instance, you can listen to your favorite playlists on your Galaxy phone and then effortlessly switch to your laptop for an exciting gaming session, thanks to the PC Auto Switch feature. We understand your concern regarding the active noise cancellation. While the Buds3 Pro features Adaptive Noise Cancellation that adjusts to your environment, we’re always looking for ways to improve and appreciate your feedback. We recommend ensuring that you have the correct bud tip attached so that we can have a great experience with the ANC feature. Also, make sure to ensure that your buds and smartphone are up to date. Your experience is important to us, and we’re committed to providing the best possible audio experience. If you have any further suggestions or feedback, feel free to reach out ot us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jay Z
from Los angeles California
Expertise:Intermediate
Verified Purchase:Yes
Uncomfortable, nosie cancelation volume sometimes higher
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, January 13, 2025
We appreciate you taking the time to reach out to us, Jay. We see that your review is regarding the Galaxy Buds3 Pro. Your feedback is truly appreciated and is vital for enhancing the overall experience. It’s great to see you’re exploring the features of the Galaxy Buds3 Pro. The Galaxy Buds3 Pro features an adjustable fit that is essential for optimal audio performance. With various ear tip sizes included, finding the right fit is crucial, as a snug fit helps prevent sound leaks and enhances the overall listening experience. To ensure proper insertion, check for directional marks on the earbuds (L for left and R for right). Insert the R earbud into your right ear with the R side facing you, and do the same for the L earbud in your left ear. For optimal functionality, angle the microphone slightly toward your mouth and adjust the earbuds by rotating them until you find the most comfortable position. The Galaxy Wearable app also offers an earbud fit test to confirm you have the correct fit for the best sound experience. When compared to earlier models, the Galaxy Buds3 Pro provides superior sound quality and a more profound immersive audio experience, enhanced by improved active noise cancellation that allows for uninterrupted enjoyment of your music. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Shane
from Covington KY
Expertise:Expert
Verified Purchase:Yes
So far so good I would give 10/10 but I find the buttons on the buds to be more difficult to use from previous Galaxy buds. The AI experience should be smooth and have less stuff to work around just to use it. Looking forward to an update. Needs to be more user friendly.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: TheMailman
from SC
Verified Purchase:Yes
Would have given 5 stars if they lasted longer. My trade ins lasted longer during the work day. Other than that, they are great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We truly appreciate your feedback and are glad to see that you enjoy the sound quality! We noted your concern about battery life. The Galaxy Buds3 Pro features impressive upgrades from their predecessors, offering up to 26 hours of playtime per charge, which can extend to up to 30 hours with a fully charged case. This means you should have plenty of time to enjoy your music throughout the workday. If you're looking to extend the battery life even further, we recommend conserving power by keeping the earbuds in the charging case when not in use. Additionally, adjusting your notification settings through the Galaxy Wearable app (or the Galaxy Buds app if you're using iOS) can help minimize power consumption. We're always here to support you in getting the most out of your Galaxy Buds3 Pro. If you have any more questions or need further tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Afif
Expertise:Intermediate
Verified Purchase:Yes
Excellent product , high quality sound , user friendly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US