Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,903 Reviews)
Rating breakdown 12,903 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
517
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,496)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
They are just better
on September 21, 2025
Posted by: Samsunglover4life
[This review was collected as part of a promotion.] I switched from AirPods to the Galaxy Buds Pro 3, and I don’t think I’m going back. The sound is fuller with deeper bass, and the noise cancellation feels more natural. What really stands out is Galaxy AI—real-time translation and smarter call clarity make them feel way more useful day-to-day than my old AirPods ever did. Battery life lasts me through work and the gym, and they stay comfortable the whole time. For me, these buds just feel more practical
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
To each their own
on October 1, 2025
Posted by: Rustyhatchet
[This review was collected as part of a promotion.] I ended up giving these to my son because I just couldn't grow to like the style.further be has had them for several months now and they sound terrible. While I'm sure some people love them, the buds 2 pro are the goat!
Value
3
Response from Samsung USBy R&R, October 1, 2025
Howdy Rustyhatchet, We thank you for taking the time to share your insight on your Galaxy Buds3 Pro! We get it, it really is all about preference. The new design of the Galaxy Buds3 Pro allows for lightweight feel like they are barely there where the Buds2 Pro allow for that suction in your ear that is secure and allows for the awesome sound quality. While the functions with the Galaxy Buds3 Pro makes them a standout choice for a lot of users, we understand your loyalty to the Buds2 Pro as well. We thank you for your review. you are valued member of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Ear buds stopped charging.
on October 1, 2025
Posted by: Turtle
Expertise:Intermediate
I have constantly gotten notifications that the earbuds have stopped charging while in the case the entire time I've had them. Im constantly having to clean invisible "dirt" off of the ear buds even tho there is nothing there. Today, I got another alarm saying the left ear bud had stopped charging, i went to clean it and it said it had 1% battery even tho i had not used it is days and have only been using the right bud. It is now dead and will not charge back up even with using another case. Save your money and DO NOT BUY this junk. Samsung dropped the ball with these.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 2, 2025
Hola Turtle, Thank you for sharing your experience with the Galaxy Buds3 Pro. If you keep getting notifications that your earbuds aren't charging, it might be time to check for software and firmware updates. Make sure both your earbuds and your phone or tablet have the latest versions installed. If the issue occurs with a specific app like Spotify, verify that the app is also updated. When using your earbuds with a computer, TV, or watch, check for updates on those devices too. A software update notification will appear on your computer when available—click 'Check for updates' or 'Update' and follow the instructions. For more details, see the online article linked below. We appreciate your feedback and are glad to have you in the Samsung community. No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#update-software-on-your-samsung-earbuds-using-a-computer
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
No just no
on October 10, 2025
Posted by: Sammi687
from McAllen
Expertise:Intermediate
No matter what I do they just don't stay in and they always have a plastic smell it has gone away since launch.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, October 10, 2025
Hello Sammi687,
Thank you for sharing your experience with the Galaxy Buds3 Pro. You mentioned the fit and the scent of the material, and your feedback is valuable to us. The Buds3 Pro are crafted for an ergonomic fit and a high-quality finish suitable for everyday use, and your comments help us better understand user perceptions of comfort and craftsmanship. Each new design incorporates insights like yours to deliver a refined experience. We appreciate your review—your support truly means a lot to us at Samsung!
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. You mentioned the fit and the scent of the material, and your feedback is valuable to us. The Buds3 Pro are crafted for an ergonomic fit and a high-quality finish suitable for everyday use, and your comments help us better understand user perceptions of comfort and craftsmanship. Each new design incorporates insights like yours to deliver a refined experience. We appreciate your review—your support truly means a lot to us at Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: 41magmag41
Expertise:Expert
Verified Purchase:Yes
Excellent sound from these ear pods. But you should include smaller ear buds. The ones included arent small enough for some of us.
Written by a customer while visiting Samsung US
Customer Rating
1
Had better ear set
on November 2, 2025
Posted by: Good luck next time
Not loud enough had trouble with people able to hear me
Response from Samsung USBy R&R, November 3, 2025
Hey there Good luck next time,
Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If call quality is poor while you're wearing your buds, verify whether Ambient Sound Mode or Noise Canceling is active. Ambient Sound Mode lets you hear background noises during calls, which can cause you to pick up a lot of noise when talking. It's best to turn off Ambient Sound Mode in this case. Instead, activate Active Noise Canceling to reduce background sounds. For tips on how to ensure your voice is heard clearly and to improve overall sound quality, see the linked article below. We appreciate your feedback and thank you for choosing Samsung.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
-Ty
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Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If call quality is poor while you're wearing your buds, verify whether Ambient Sound Mode or Noise Canceling is active. Ambient Sound Mode lets you hear background noises during calls, which can cause you to pick up a lot of noise when talking. It's best to turn off Ambient Sound Mode in this case. Instead, activate Active Noise Canceling to reduce background sounds. For tips on how to ensure your voice is heard clearly and to improve overall sound quality, see the linked article below. We appreciate your feedback and thank you for choosing Samsung.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My Bud's 3 Pro's
on November 5, 2025
Posted by: Buckeyeman55
[This review was collected as part of a promotion.] My Bud's 3 Pro's are the most advanced ear Bud's you could probably ever have in your ears. I love the translation when speaking to others around here in my city, because it's such a diverse city with very many different people from all over the world because of it being one of the largest college universities in the world i suppose is that it's really great to be able to walk into different restaurants, or stores and be able to understand the different languages being spoken just by having my Bud's in. And the sound is always amazing when using my Galaxy Bud's, the music makes you feel as if your there in at a concert listening to music live. And now using them with my new S-25 with with the new AI features it's like always being linked in into any situation, and getting directions, or answers to watching TV and videos. But i really love how they can switch from listening to music, to stopping on their own when people start speaking with ambient mode. I don't think i could live without them now lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on November 16, 2025
Posted by: Lawichita
[This review was collected as part of a promotion.] Samsung's Galaxy Buds Pro are a triumph in the wireless earbud market, setting a benchmark for premium audio. From the moment you pop them in, the quality is evident. The sound, tuned by AKG, is exceptional. The two-way drivers-an 11mm woofer for deep bass and a 6.5mm tweeter for crisp highs-deliver a rich, balanced, and immersive audio profile that shines across all
genres.
Where the Buds Pro truly excel is with their 'Intelligent ANC'. The active noise cancellation is remarkably effective, melting away the rumble of a commute or the drone of an office, letting you dive into your music. But the 'intelligent' part is the star. The Voice Detect feature is a game-changer: start speaking, and the buds instantly lower the music and switch to Ambient Mode for conversation, all without you lifting a finger. It's seamless and works flawlessly.
The design is both sleek and functional. The buds have a refined finish and sit snugly in the ear, providing great passive noise isolation. With n IPX7 water resistance rating, they easily handle sweaty workouts or unexpected rain, making them a versatile companion. Call quality is another high point. The three-microphone system and Wind Shield technology ensure your voice comes through crystal clear, even in noisy or breezy conditions.
For those in the Samsung ecosystem, the experience is even more fluid with effortless switching between Galaxy devices. But even standalone, the Galaxy Buds Pro are a phenomenal package. They deliver on all
Value
5
Written by a customer while visiting Samsung US