Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,322 Reviews)
Rating breakdown 13,322 reviews
5 Stars
9,103
4 Stars
2,166
3 Stars
936
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Andrew
Verified Purchase:Yes
I like the sound quality, the ANC, and the stem controls. Dislike the charging case, it's easy to drop the buds when putting them in and my L earbud doesn't charge unless I jam it into the case. The fit is also worse than my old buds+ and I'm constantly readjusting while working out.
Response from Samsung USBy R&R Team, December 27, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Andrew! We’re glad to hear that you enjoy the sound quality, active noise cancellation, and convenient stem controls. These features were designed to enhance your listening experience, and it’s great to know that they’re making a positive impact on you. We understand your concerns regarding the charging case and the fit of the earbuds. The charging case is designed for portability and ease of use, but we know how important it is to have a secure and reliable way to store your buds. Your feedback is valuable, and we will consider our customer's suggestions as we continue to improve our products. Regarding the fit, we strive to design our earbuds with the most comfortable experience in mind, and we encourage you to explore the different ear tips included to find the best fit for your ears. A snug fit is essential, especially during workouts, and we want to make sure that your Galaxy Buds3 Pro provides you with the comfort and stability you need. If you have any other concerns or suggestions, please feel free to reach out to us at Samsung Support. Your experience is important to us, and we’re committed to helping you enjoy every moment with your earbuds. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Robert Danner
Verified Purchase:Yes
I love them! They fit in my ears very comfortable and the sound quality is great!!
Features
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Charlotte NC
Expertise:Intermediate
Verified Purchase:Yes
Very good quality. Excellent sound. Easy use. And sync.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
from Washington DC
Expertise:Expert
Verified Purchase:Yes
I got a great deal on these earbuds. The sound quality and ability to block out background noise is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fernando
from Utah
Expertise:Expert
Verified Purchase:Yes
It's a great headset. They just need to work on the grip on the ear as they keep falling out.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Carlos
Verified Purchase:Yes
I was leary about buying these but I use these more than my old buds pro!
Written by a customer while visiting Samsung US
Posted by: Angie
from Framingham Ma
Expertise:Beginner
Verified Purchase:Yes
love then, still getting use to them but worth the money i paid so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Houston TX
Expertise:Expert
Verified Purchase:Yes
Pros: The sound quality, ease of connectivity with my Samsung S24 was good.
Cons: The buds kept falling off my ear.
Cons: The buds kept falling off my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, December 27, 2024
We appreciate your feedback on the Galaxy Buds3 Pro, Akash. We're thrilled to hear that you enjoyed the sound quality and the seamless connectivity with your Samsung S24. Those features enhance the listening experience! We appreciate your feedback about the earbuds. While the fit can vary from person to person, we want everyone to enjoy the ultimate sound experience. The Galaxy Buds3 Pro comes with different sizes of ear tips, so it’s important to use the correct size for your ears to minimize gaps and prevent sound leaks, ensuring optimal audio quality. Once you have the right tips on your buds, check the bottom for directional marks indicating "L" for left and "R" for right. Insert the "R" bud into your right ear and the "L" bud into your left ear, making sure they face you. Angle the earbuds slightly to direct the microphones towards your mouth and adjust them for a comfortable fit. You can also run an earbud fit test using the Galaxy Wearable app to verify that you have the correct fit. Thank you again for your review! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US