Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dave P
Expertise:Intermediate
Verified Purchase:Yes
The ear buds are oval and won't seal in ear. Tried all 3 sizes and it won't pass the seal test in the app. I don't know of anyone who has oval ear canals so very strange that Samsung would design them oval when all others are round.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 20, 2024
We appreciate you sharing your feedback regarding the Galaxy Buds3 Pro. Dave. The Galaxy Buds3 Pro features a Dual Amplifier system equipped with our first-ever independently controlled woofer and tweeter, allowing them to deliver a wide range of sound. To ensure a comfortable and secure fit, the earbuds come with a variety of ear tip sizes that accommodate different ear shapes. It’s essential to use the right size tips for a snug fit, as this helps prevent sound leaks and ensures optimal audio performance. If you need guidance on changing the ear tips, please refer to our Buds3 Pro tips guide. Once you have the right tips, check for directional markings on the earbuds — look for an "L" for the left earbud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth, then adjust them by rotating forwards and backward until they feel comfortable. Lastly, you can run an earbud fit test using the Galaxy Wearable app to confirm that you have the ideal fit. We appreciate your input and encourage you to reach out to our Samsung Support team for any further assistance with this or anything else. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds
on December 17, 2024
Posted by: Debra
Love them the sound is exquisite. I feel like I'm i. A studio.
Written by a customer while visiting Samsung US
Posted by: Skillz
Verified Purchase:Yes
Ear buds sound quality was decent and microphone was great compare to my old workout Bluetooth earbuds. however the fit is not as good. I purchased wing tip add on and it was able to hold on perfectly. However you can't charge or place the buds back in the case. Also the cover for the case open up way too easy and is not as sturdy. I dropped my earbuds a few time while it was on my Keychain. I have decided to keep it in my pockets a bit uncomfortable.
No, I would not recommend this to a friend.
Features
4
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear that you appreciate the decent sound quality and great microphone performance. We designed these earbuds to provide an immersive listening experience while ensuring comfort during your workouts. We understand that fit is essential, and we encourage users to explore the different tips for the right size to enhance their experience. You can also perform a fit test directly from the Samsung Wearables app. Our team is continuously working on improvements, and your feedback is invaluable. Regarding the case, we’ve designed it for ease of access, and we hate to see that it feels less sturdy than expected for you. We recommend keeping the earbuds securely in the case when not in use to protect them. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Thank you for your input, and we hope you continue to enjoy the benefits of the Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Vanessa P
from Houston TX
Verified Purchase:Yes
Amazing, I have had them in all versions but these are so comfortable, the sound is spectacular, the sound cancellation is amazing.
Written by a customer while visiting Samsung US
Posted by: Fatton
from ILIONOIS, IL
Verified Purchase:Yes
Its excellent, noise cancellation its super fine liked
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kessiay
from Brooklyn, Ny
Expertise:Intermediate
Verified Purchase:Yes
An amazing peice of tech, the sound quality has thoroughly impressed me. With active noise canceling i can focused on my music & drown out the world and with ambient sound I hear what's going on around me. While the new touch sensors took some adjusting I did acclimate with time. I can go some distance from my phone (Fold5) without a drop in quality in listening experience. I'm thoroughly happy with my buy with the only con being the touch sensors & even that I've adjusted to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Arko
from Tuscola, IL
Expertise:Intermediate
Verified Purchase:Yes
The best headphones I have ever had. Enabled with voice, gestures, and tons of new features make it best product in the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sharon K
Verified Purchase:Yes
The greatest earbuds that I ever had. The sound quality of those earbuds are really impressing
Written by a customer while visiting Samsung US