Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Battery quality is trash!
on December 17, 2024
Posted by: Exodik
from Philadelphia, PA
Expertise:Intermediate
The battery life is horrible on these. My buds 2 pro lasted so much longer.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 18, 2024
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Exodik. Your feedback is crucial as we continue to improve our products and services. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. In comparison, the Galaxy Buds2 Pro provides up to 8 hours of playtime per charge and is also extendable to 30 hours with a fully charged case. To help conserve battery power on your earbuds, you can make a few adjustments to ensure they last when you need them most. For instance, when you're not using the earbuds, keep them in the charging case with the lid closed, and consider adjusting the notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS. We hope that this helps you increase your bud's battery life. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
These buds are absolutely amazing! They are so comfortable that you can almost forget that they are in, you can hear your surroundings clearly while listening to your music, the voice controls make hands free control a snap, and the sound quality...., deep bass response, crystal clear hughs and mids. The perfect match for my Galaxy S24 Ultra!
The Galaxy Buds 3 Pro have impressed me due to the noise cancelation, and the sound quality over other sound buds I have tried from other brands in similar price range. I also appreciate the translation feature: I can hear English through my buds though the other person is speaking another language- very cool. I also like the blade lights, which make the ear bbuds look kind of futuristic, whereas other ear buds just show a blinking blue light indicating Bluetooth connection. They have good bass response, and you can dial up/down this response from the Galaxy Wear app, so you're not stuck with only one sound profile to listen to, which can fatigue your ears (or prove insufficient based on what you listen to). They do a good job of isolating noise during calls insuring you are what is heard and not the background sound (ie wind, sirens). I would not call these audiophile-level earbuds, because those are in-ear monitors, but these will definitely be more than up to the task for a variety of use cases. My rating 9/10.
The ear buds are oval and won't seal in ear. Tried all 3 sizes and it won't pass the seal test in the app. I don't know of anyone who has oval ear canals so very strange that Samsung would design them oval when all others are round.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 20, 2024
We appreciate you sharing your feedback regarding the Galaxy Buds3 Pro. Dave. The Galaxy Buds3 Pro features a Dual Amplifier system equipped with our first-ever independently controlled woofer and tweeter, allowing them to deliver a wide range of sound. To ensure a comfortable and secure fit, the earbuds come with a variety of ear tip sizes that accommodate different ear shapes. It’s essential to use the right size tips for a snug fit, as this helps prevent sound leaks and ensures optimal audio performance. If you need guidance on changing the ear tips, please refer to our Buds3 Pro tips guide. Once you have the right tips, check for directional markings on the earbuds — look for an "L" for the left earbud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth, then adjust them by rotating forwards and backward until they feel comfortable. Lastly, you can run an earbud fit test using the Galaxy Wearable app to confirm that you have the ideal fit. We appreciate your input and encourage you to reach out to our Samsung Support team for any further assistance with this or anything else. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds
on December 17, 2024
Posted by: Debra
Love them the sound is exquisite. I feel like I'm i. A studio.
Ear buds sound quality was decent and microphone was great compare to my old workout Bluetooth earbuds. however the fit is not as good. I purchased wing tip add on and it was able to hold on perfectly. However you can't charge or place the buds back in the case. Also the cover for the case open up way too easy and is not as sturdy. I dropped my earbuds a few time while it was on my Keychain. I have decided to keep it in my pockets a bit uncomfortable.
No, I would not recommend this to a friend.
Features
4
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear that you appreciate the decent sound quality and great microphone performance. We designed these earbuds to provide an immersive listening experience while ensuring comfort during your workouts. We understand that fit is essential, and we encourage users to explore the different tips for the right size to enhance their experience. You can also perform a fit test directly from the Samsung Wearables app. Our team is continuously working on improvements, and your feedback is invaluable. Regarding the case, we’ve designed it for ease of access, and we hate to see that it feels less sturdy than expected for you. We recommend keeping the earbuds securely in the case when not in use to protect them. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Thank you for your input, and we hope you continue to enjoy the benefits of the Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus