Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,325 Reviews)
Rating breakdown 13,325 reviews
5 Stars
9,104
4 Stars
2,166
3 Stars
938
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Taylor
Verified Purchase:Yes
Could not get them to work with Microsoft Teams on my work laptop. Would freeze up the application. Not an issue with Buds2 Pro.
Response from Samsung USBy Social Commerce, December 5, 2024
Hi there Taylor, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you every day. If you have already tried to adjust the audio settings inside the program directly, we have provided a link to the Samsung Support Team. These experts can work with you one on one through chat to resolve any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: QuintupleDwarf
from Music City, USA
Expertise:Intermediate
Verified Purchase:Yes
Feel like cheap plastic... no substance to them... they are ugly and require more than touches to operate...
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 5, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day and wanting to feel you have made a good investment in your new device. We have provided a link to the full device manual below that will help you maximize your experience and adjust the settings to best align to your preferences. We have also shared a link to the Samsung Support Team if you would like one on one assistance with your device or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Sosta L
from Chattanooga TN
Expertise:Intermediate
Verified Purchase:Yes
Amazing Features & Great Sounds- I can't give 5 starts because of the fit. And being honest, it could be the shape of my ears. I have tried all 3 sizes it comes with but I cant find the one that haves that good consistent grip inside my ear. If I smile or start talking they have the tendency to start wiggling out. I got the pros hoping for a better fit but for me it was not worth the extra money.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 9, 2024
It's great to hear from you, Sosta! It looks like you reached out to share your candid thoughts on the Galaxy Buds3 Pro. We're elated to see that you love the features the Buds3 Pro offers. The Buds3 Pro weighs 0.31 ounces and has a battery capacity of 53.0 mAh for the earbuds and 515 mAh for the case. They offer a playtime of 6 hours with Active Noise Cancellation (ANC) turned on and 7 hours with ANC turned off. We understand that fit is an important part of having a great experience with any buds. We understand that a proper fit is crucial for a great experience, and it seems you’ve already tried different tips, which is a great first step. To ensure you wear the earbuds correctly, check the bottom for directional markings; you'll find an ‘L’ for the left earbud and an ‘R’ for the right. Insert the right bud with the ‘R’ facing you into your right ear, and the left bud with the ‘L’ facing you into your left ear. Make sure to angle the microphones towards your mouth rather than downward. Adjust the earbuds by rotating them until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. For steps on how to run a fit test, please check out the link attached. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Kasey
from Charlotte NC
Expertise:Expert
Verified Purchase:Yes
I recently upgraded to the Galaxy Buds3 Pro, and I couldn't be happier with my decision! From the moment I unboxed them, I was impressed by the sleek, modern design and the quality feel of the materials. These earbuds are not just visually appealing; they perform exceptionally well too!
One of the standout features for me is the sound quality. The audio is rich and immersive, with crisp highs and deep lows that make my music truly come alive. Whether I'm listening to my favorite podcasts or jamming to upbeat tracks, the clarity and detail are remarkable. The active noise cancellation is another game changer; it effectively blocks out the surrounding noise, allowing me to immerse myself fully in whatever I’m enjoying.
What's even more impressive is the comfort level. The Galaxy Buds3 Pro fit snugly in my ears, which means I can wear them for hours without any discomfort. They come with multiple ear tip sizes, making it easy to find the perfect fit for anyone.
Battery life is also outstanding. I regularly get a full day of use on a single charge, and the wireless charging case is a convenient bonus that keeps me powered up throughout my busy days.
Additionally, the touch controls are intuitive and responsive, allowing me to skip tracks, adjust the volume, and answer calls effortlessly. The seamless integration with my Galaxy devices enhances the overall experience, making it super easy to switch between my phone and tablet.
Overall, I can't recommend the Galaxy Buds3 Pro enough! They combine style, convenience, and top-notch audio performance in a compact form. Whether you're a music lover, a podcast enthusiast, or just need reliable earbuds for calls, these are the perfect choice. If you're considering a pair of high-quality earbuds, go for the Galaxy Buds3 Pro – you won’t be disappointed!
One of the standout features for me is the sound quality. The audio is rich and immersive, with crisp highs and deep lows that make my music truly come alive. Whether I'm listening to my favorite podcasts or jamming to upbeat tracks, the clarity and detail are remarkable. The active noise cancellation is another game changer; it effectively blocks out the surrounding noise, allowing me to immerse myself fully in whatever I’m enjoying.
What's even more impressive is the comfort level. The Galaxy Buds3 Pro fit snugly in my ears, which means I can wear them for hours without any discomfort. They come with multiple ear tip sizes, making it easy to find the perfect fit for anyone.
Battery life is also outstanding. I regularly get a full day of use on a single charge, and the wireless charging case is a convenient bonus that keeps me powered up throughout my busy days.
Additionally, the touch controls are intuitive and responsive, allowing me to skip tracks, adjust the volume, and answer calls effortlessly. The seamless integration with my Galaxy devices enhances the overall experience, making it super easy to switch between my phone and tablet.
Overall, I can't recommend the Galaxy Buds3 Pro enough! They combine style, convenience, and top-notch audio performance in a compact form. Whether you're a music lover, a podcast enthusiast, or just need reliable earbuds for calls, these are the perfect choice. If you're considering a pair of high-quality earbuds, go for the Galaxy Buds3 Pro – you won’t be disappointed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Arif
from illinois
Expertise:Intermediate
Verified Purchase:Yes
Its annoying to use click by squeeze function to play, stop, noise cancel features on this new buds 3 pro. buds 3 pro should have been designed to have tap feature with rounded edge instead of pointy edge to use functionality.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, December 9, 2024
Thanks for reaching out, Arif! We greatly appreciate your review of the Galaxy Buds3 Pro. With these buds, you can easily control your music, phone calls, and various features using the Pinch Control. A single pinch allows you to play or pause a song, answer or end a call, and stop features like "Read notifications aloud," "Voice detection," or "Siren detection." A double pinch lets you play the next song, while a triple pinch will play the previous song; if done three seconds after a song has started, it will restart the current song. Additionally, pinching and holding activates a preset function (default set to noise control mode) or rejects a call. We appreciate your suggestion for a tap feature and a rounded-edge design. Your feedback is invaluable in helping us improve, and we look forward to hearing more from you in the future. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James B
from MN
Expertise:Expert
Verified Purchase:Yes
Sounds very clear and actually louder clear and worth the upgrade for the money!
Written by a customer while visiting Samsung US
Customer Rating
5
Solid, awesome sound quality, comfortable
on December 5, 2024
Posted by: Sammy47slick
from Cali
Expertise:Expert
They are a awesome upgrade over the pros 2 , the audio quality is heads over hand better . They also perfectly stay in the ears, the controls take a little time getting use to be they slay!!! Call mic is great and they are comfortable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dustin
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality and sound the voice is very clear and the bass even stronger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US