Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,326 Reviews)
Rating breakdown 13,326 reviews
5 Stars
9,105
4 Stars
2,166
3 Stars
938
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kilo
Verified Purchase:Yes
Best earbuds I've ever had, and I've had a lot. Beat thing about them is the noise canceling, but they have really improved the ambient noise as well.
Written by a customer while visiting Samsung US
Posted by: Luis
Expertise:Intermediate
Verified Purchase:Yes
I've only been here a few days but the experience has been super good so far.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Lucky
from Texas
Expertise:Beginner
Verified Purchase:Yes
I got through its specifications and sound quality ,Everything Looked Perfect and drove away my heart with its high music.
I would recommend this to a friend!
Features
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Cecilia
from Texas
Expertise:Expert
Verified Purchase:Yes
I owned 2 earlier versions of the buds and I must say this is the best one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Rubber tips break
on December 3, 2024
Posted by: JustFoolery
from Conneticut
Expertise:Expert
Came early and is super nice but the rubber ear tip broke immediately after trying to take it off, support did nothing to help so now i have to use tips that are just a bit too big and uncomfortable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there JustFoolery, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy tohear you are pleased with the appearance and audio quality of your new earbuds. We understand how frustrating it is to have the accessories not function as intended or expected. Without knowing who you have spoken to we have provided a link to the Samsung Support Team if you would like to see if any additional options are available to you. We have also shared a link to a video that highlights the best way to change the ear tips with ease. We appreciate you being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Facebook
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Posted by: Brian
from Rhode Island
Expertise:Beginner
Verified Purchase:Yes
Absolutely a game changer!!! These buds are comfortable and have some great setting's. You will not be disappointed. Great value
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on December 3, 2024
Posted by: Melvin
from Las Vegas
Expertise:Beginner
Great Product, they are my first pair of buds and im in love with them!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lynda K
from Wentzville Missouri
Expertise:Beginner
Verified Purchase:Yes
They work well together. Great sound.I experienced where the left one alone kept shutting off while I was on a phone call.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hey there Lynda K, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pkleased with the overall features and functionality of your earbuds. We have provided a link to an article to help you sync the earbuds to each other to help you with the matter of your calls. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US