Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,105
4 Stars
2,166
3 Stars
939
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
audio quality is excellent,and it fit comfortable
on December 1, 2024
Posted by: Paul
from Utah
Expertise:Expert
Verified Purchase:Yes
I appreciate the design, lighting, and sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid
on December 1, 2024
Posted by: Kingjsal
from Los Angeles, CA
Expertise:Intermediate
Solid Ear buds. It fits well but adjustments are needed for it to be perfect. It's so close just a few things can make it better. Noise cancelation needs to be better and fit needs more shaping. It looks good and take a minute to adjust to the earbuds but it is solid. 8.5/10
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hello Kingjsal, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the features and functionality of your new earbuds. We would love nothing more than to help you with the fit and ANC setting of your earbuds. We have provided a link to an article to help you with the fit, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the full device manual that will help you discover the way to adjust the intensity of the ANC setting in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team to offer assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of ear buds
on December 1, 2024
Posted by: Tp02
from Nyc
Expertise:Expert
Bought a few days before black Friday. My son loves how they sound and how much better they fit.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad experience
on December 2, 2024
Posted by: Drod
from USA
Expertise:Expert
Have never had issues with any samsung headphones until these. Always had issues charging since I received them just used them about 5 times and sent them to get repaired.. worst experience ever.
Also the fittings are not great compared to past buds.
I honestly think these will be my last headphones from samsung.
Also the fittings are not great compared to past buds.
I honestly think these will be my last headphones from samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 2, 2024
Hi there Drod, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know your earbuds are important to your every day and wanting the intended experience with your device. We have provided links to help you with the charging including ensuring your earbuds are clean and dry prior to placement. We have also shared a link to an article to help you with the placement and another to a video to help you change the ear tips with ease to the size most aligned to your ideal fit. We have also shared a link to the Samsung Support Team if these experiences continue and you would like one on one assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Casey Fox
Expertise:Expert
Verified Purchase:Yes
Stellar sound, the hiss issue when touching them went away after an update. Very happy with the quality and they fit great!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
XarityLoc
on December 2, 2024
Posted by: DayDay
I bought the 2nd generation earpods in those ones work to my most liking so I know that the third generation earpods is going to be out of the park further to my liking
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on December 2, 2024
Posted by: Marito
Perfect fit on my ears excellent audio quality I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MIKIE
Verified Purchase:Yes
THESE SOUND GREAT, GAVE 3 STARS DUE TO NOT BEING ABLE TO GET A GOOD ENOUGH FIT FOR THE ACTIVE NOISE CANCELLING TO WORK ON FIT TEST IT IS ALMOST IMPOSSIBLE TO GET A GOOD FIT. IT USAULLY TAKES LONGER THAN I FEEL LIKE TRYING
Response from Samsung USBy Social Commerce, December 5, 2024
Hey there Mikie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how crucial a secure fit is for your activities and optimal audio quality. We have provided a link to an article to help you with the placement and another to a video to help you change the ear tips to best align to your ears. We have lastly shared a link to the Samsung Support Team if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US