Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,105
4 Stars
2,166
3 Stars
939
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mimi
Expertise:Beginner
Verified Purchase:Yes
Loved it. The cancelation of outside noises is amazing. Only bad part is the batery. It dies too soon. My old earbuds lasted close to 8h. These either 6h or less even if it's fully charged
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Mimi, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are so pleased with the audio quality and ANC setting of your earbuds. We have provided a link to an article with information about the battery of your earbuds. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products or believe they are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Nick
from San Francisco
Verified Purchase:Yes
After having owned and used Galaxy Buds 2 pro, the Galaxy buds 3 pro sound more bass heavy. Due to this the buds are not able to deliver a more balanced sound. I anticipated buds 3 pro to be better than buds 2 pro. But I felt slightly disappointed.
If only the battery life on buds 2 pro could be improved those would have proved to be one of the best buds in the market.
If only the battery life on buds 2 pro could be improved those would have proved to be one of the best buds in the market.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hello Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand our customers have different preferences for the audio balance with their earbuds. We have provided a link to the full device manual to help you adjust the equalizer and audio profile to best align to your preferences. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Moses
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Everything i could have hoped for! Sound quality is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barry
from Georgia
Expertise:Expert
Verified Purchase:Yes
The sound is amazing for music, calls and talking while in a stable environment. The sound in construction environments is painful as the noise from compressed air nozzles and tools are highly amplified to a deafening level.
I returned mine for this reason.
I returned mine for this reason.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Social Commerce, December 3, 2024
Hi there Barry, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your earbuds are to you every day for a range of tasks both personal and professional. We have the full device manual and linked below that highlights the differences between the Ambient Sound setting, ANC setting, and the Adaptive setting that has been used by many customers. We hope you have found earbuds that best align to your needs, but we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Yissel
from Roseau, Minnesota
Expertise:Expert
Verified Purchase:Yes
I love them and the best thing is that I pay a special price, thank you Samsung
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible battery life
on December 1, 2024
Posted by: Nesie
from Las vegas
Expertise:Intermediate
Battery life is terrible!!! One earbud battery dies within 3 hrs, and then I got to switch to the other bud. Also, earbuds keep coming out of my ear. I didn't have these issues with my galaxy bud 2
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, December 3, 2024
Hi Nesie, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the lasting battery life of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to an article to help you at your convenience, and to the Samsung Support Team if this experience continues with your earbuds, and you would like one on one assistance. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kelvin
Verified Purchase:Yes
Great Quality, Durability and Major improvements from previous buds pro models. Highly recommend
Written by a customer while visiting Samsung US
Posted by: Sami
Verified Purchase:Yes
Excellent sound quality and good noise cancelling for in-ear headphones.
Written by a customer while visiting Samsung US