Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,105
4 Stars
2,166
3 Stars
939
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Calv
Expertise:Intermediate
Verified Purchase:Yes
Music quality is good and the features paired with the Galaxy s23/s24 are cool, but I'm disappointed with the noise cancellation features. ANC doesn't seem to work that great (still hear a lot of sounds from my surrounding, including people talking nearby) and transparency+ambient mode has way too much noticeable hissing static white noise for me to use them comfortably. Also sometimes when I put on or take off the earbuds, a super loud and high pitched noise sounds off, which hurts my ears :(
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy Social Commerce, November 29, 2024
Hi Calv, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the audio quality of your new earbuds. We would love nothing more than to help you maximize your experience and troubleshoot the ANC setting and the feedback you mention. For the feedback you mention experiencing this is typically caused by an obstruction to the microphone during placement and removal. We have provided a link to the full device manual to help you with the location of the microphone. This manual will also highlight the differences between the Ambient Sound, ANC, and Adaptive sound settings to ensure you are using the one that best aligns to your surroundings. We also recommend using the Samsung Wearables App that has a sliding scale for the ANC setting you can control manually for your preferences. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bronx
Verified Purchase:Yes
Very good sounds good still getting adjusted with them..
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 29, 2024
Hi Lord, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the inital use of your new earbuds. We have provided a link to the full device manual to help you discover all of the amazing features and capabilities of your new earbuds. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: S4h4r4
Expertise:Expert
Verified Purchase:Yes
Cool Earbuds. Wish they could last 24 hours with the light.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Harlingen, Tx
Verified Purchase:Yes
Audio is great better then the pro 2 but wish the batterylife was a little longer and loving the lite weight feel like I don't even have them on sometimes
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Expertise:Expert
Verified Purchase:Yes
The best hearing aids for my taste, good audio and excellent design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muy elegante
on November 28, 2024
Posted by: Dilenia05
Estoy muy feliz con mi compra son genial lindo aspecto antes tenia un poco de duda ya que mire algunas reseña diciendo que se le caer del oído, pero yo puedo confirmar que no es así para mi funcionaron a la perfección además el audio es excelente y la cancelación de ruido es genial
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Randy
from Atlanta, Ga
Expertise:Intermediate
Verified Purchase:Yes
I'm not a big fan of earbuds or putting anything in my ear but I absolutely love these buds. The comfort and sound quality is amazing. I love the adaptive sound feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PIERRE ROUBENS
from Boston
Expertise:Expert
Verified Purchase:Yes
This Galaxy Buds3 Pro is amazing, I highly recommend it 🔥🔥🔥
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US