Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,105
4 Stars
2,166
3 Stars
939
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Not happy
on November 27, 2024
Posted by: The one and only guy
from Los lunas nm
Expertise:Intermediate
I bought him a few days ago and i'm not happy. No matter how hard I try, they will not stay in my ear. I tried all the tips and nothing. I'm supposed to trade in my Galaxy Buds2. And now I don't know what to do
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 29, 2024
Hi there The one and only guy, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the ideal fit of your earbuds is to you every day. We have provided a link to an article to hep you with the fit, and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if you would like additional assistance with any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gaurav
from Plano Texas
Expertise:Expert
Verified Purchase:Yes
Good earbuds. Like these ones and would like to recommend to others as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Roe L
Verified Purchase:Yes
Although the look and sound is excellent. I expected the fit of these ear buds to be silimilar to the very first ear buds that were made. They are not and have caused a sore in my ears because the speakers long slit on the top of the buds irritates my ears because the base is too thick.
Response from Samsung USBy Social Commerce, December 2, 2024
Hi there Roe L, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how crucial a good comfortable fit of your earbuds is to you daily usage and enjoyment. We have provided a link to an article to help you with the placement for a secure and comfortable fit. We also recommend using the Samsung Wearables App to perform a fit test. We have lastly provided a link to the Samsung Support Team if you continue to have this experience and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on November 28, 2024
Posted by: Sport328
Expertise:Intermediate
Best ear set out there. Excellent sound for phone calls, unbelievable music sound, good battery life.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PracticalGnosis
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the new design for the Buds3 Pro. The previous design, I would feel like the Buds were going to fall out of my ears, but this new design has improved. Also with the previous ones, whenever I would adjust in my ear, it would pause my music. But now that's not an issue. Lastly, I really enjoy the new feature of my Buds muting when i either start talking or if there are sirens.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SamsungHappy
from Vermont
Expertise:Intermediate
Verified Purchase:Yes
These earbuds far exceeded my expectations. I previously had several Samsung earbuds and was happy with all of them for what they did. But the noise cancelation on these earbuds beats all my previous experiences with Samsung headphones. They could do better in a 3D sound experience for movies, but I am happy.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
So the main reason that I bought these headphones was due to the fact that I wanted the translation that they have but what I wound up with was a great pair of sounding headphones with great Bass and almost no imprint of filling them in your ear which means you can't tell they're in your ears and I had them in my ears for about 3 hours the features of noise cancellation and adaptive ambient and noise cancellation amazing you can hear everything that's coming in along with the music and have a conversation with somebody if you want to listen to podcast or seminars or anything else on your phone that you think you need to listen to and then you still have the ability to hear everybody around you flawlessly the translation I still haven't figured it out I feel like they need to work on the app to where you don't have to look to find it it should just be something you press but you know it's still something new so I think that they're going to be able to get to that a little later but as for the sound quality you won't go wrong if you get a pair of headphones from Samsung even if you don't get these and you get some of the older headphones you're still going to have a great pair of headphones on your ears with great sound quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dred1999
from Tn
Expertise:Intermediate
Verified Purchase:Yes
They work great would buy again. Love the voice commands and all the other fetures. A++++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US