Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,328 Reviews)
Rating breakdown 13,328 reviews
5 Stars
9,106
4 Stars
2,166
3 Stars
939
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Issues with battery/charging but great overall
on November 21, 2024
Posted by: Iowa Man
Expertise:Expert
Verified Purchase:Yes
Sometimes the buds don't charge properly. Sound+++
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 22, 2024
Hey there Iowa Man, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled toh ear you are pleased with the usage of your new earbuds every day. We would love to help you with the battery and charging. We recommend ensuring your earbuds are clean and dry prior to placement in the charging case, and we have provided a link to an article with proper cleaning techniques. We have also shared a link to the Samsung Support Team if you have questions or would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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Written by a customer while visiting Samsung US
Posted by: Nikko
from Tucson, AZ
Expertise:Intermediate
Verified Purchase:Yes
They sound really good and are comfortable even after long periods of time. Definitely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Todd
from Wilson, NC
Expertise:Intermediate
Verified Purchase:Yes
Best headphones ive ever had. They are so comfortable and the sound is clear and loud.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Oscar
from Florida, USA
Expertise:Expert
Verified Purchase:Yes
Great on audio, tough on in-ear fit. Even changing out the adjustable cushions, it's not a perfect fit and I find myself having to adjust after about 10 minutes of use with light walking. Compared to prior gen, it's 5x better in audio and fit (especially).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hey there Oscar, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to know you are hearing noticable improvements from previous generations and finding the fit to also be enhanced. We would love to help you get a more ideal fit with your earbuds, and have provided a link to an article to help you in this matter. We also recommend doing a fit test in the Samsung Wearables App at your convenience. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: B Smith
from New York
Verified Purchase:Yes
Fantastic noise cancelling for buds, seamless connection with S22 Ultra. Fast charging is great. Touch controls work perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great bass and battery life
on November 22, 2024
Posted by: Burnone1300
from Georgia
Expertise:Expert
It took me a few weeks to write a review because I couldn't use them like I wanted til I found the right pair memory foam they were hurting my ears before
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 22, 2024
Posted by: Alexjk
from Kansas city, Kansas
Expertise:Intermediate
I bought this recently and just been a good experience so far, and I have airpods pro 2 and bose qc ultra so ya...Samsung 😇
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dom Q
Verified Purchase:Yes
The sound quality is immaculate the translator works wonderfully the only problem I have is for some reason the left earbud won't properly connect to charge it
Written by a customer while visiting Samsung US