Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,328 Reviews)
Rating breakdown 13,328 reviews
5 Stars
9,106
4 Stars
2,166
3 Stars
939
2 Stars
525
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Very Uncomfortable
on November 17, 2024
Posted by: ServernOne
from Los Angeles
Expertise:Expert
I bought these last week, because I lost my Sony XM5 earbuds. The sound quality is decent. The app works properly as does the ANC. The issue that I have is they are very uncomfortable. My ears are very sore after hours of wear. It gets worse as days go by. I don't see how the designers let these go on the market like this. They look cool, but the phrase "no pain, no gain" should not apply here.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 18, 2024
Hi ServernOne, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how frustrating it is when you have a brand new device that is not meeting your expectations. We have provided a link to an article to help you with the placement for a secure and comfortable fit. We also recommend using the Samsung Wearables App to help you perform a fit test for any recommendations for this matter. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Darklyter
from Fl
Expertise:Expert
Verified Purchase:Yes
I had the Buds 2 Pro before these. Had to get used to that new style but I like the function of Volume control and other controls with the new design.
I also like the Voice controls.
Ambient sound works better than the Buds 2 Pro. ANC is also good.
I have the discomfort using the silicon tips as before with the Buds 2 Pro, so I got memory foam tips for these as well. There is a sight difference in sound quality with but using the silicon tips, but until Samsung can make tips that don't get uncomfortable after a short while in just, I'll have to use aftermarket tips.
Overall a great purchase.
I also like the Voice controls.
Ambient sound works better than the Buds 2 Pro. ANC is also good.
I have the discomfort using the silicon tips as before with the Buds 2 Pro, so I got memory foam tips for these as well. There is a sight difference in sound quality with but using the silicon tips, but until Samsung can make tips that don't get uncomfortable after a short while in just, I'll have to use aftermarket tips.
Overall a great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Falls out a lot
on November 17, 2024
Posted by: Hannah
Expertise:Expert
The sound is decent, same quality as my earbuds 2 non pro ones. The issue is this design does not stay in your ears. I would have returned these if I had known the different ear tips sizes wouldn't make a difference in the fit. Get something else that will stay in your ears while trying to wear.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Hannah, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the fit of your earbuds and help you have the best experience possible with your device. We have provided a link to an article to help you with the placement, and recommend following up in the Samsung Wearables App with a fit test to achieve the ideal fit. We have also shared a link to the Samsung Support Team if this experience continues or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael A
from Amarillo, TX
Expertise:Intermediate
Verified Purchase:Yes
This ear bud is amazing. The surround sound quality is incredible. Peering is also very easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eddie P
from Miami, Fl
Expertise:Intermediate
Verified Purchase:Yes
This pair of buds actually fit perfectly! I've struggled to find a pair that wouldn't fall out for the past couple of years.
Sound quality is excellent and the anc works great.
Sound quality is excellent and the anc works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds on the market!
on November 17, 2024
Posted by: Andy520
[This review was collected as part of a promotion.] I had several different ear buds previously until I switched to Galaxy buds pro3 is game changer.
They fit perfectly in my ears which is hard to find. The sound is absolutely incredible and the best that I tested.
Galaxy AI functions and integrations are enhanced and capabilities are great. And the design is awesome and high tech product!
Will recommend to anyone those incredible earbuds!
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave
from Tulsa
Expertise:Intermediate
Verified Purchase:Yes
They are great! They fit a lot better than the old buds pro I had and I love the features they built in like saying stop or play music or volume up or down. Very happy with them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Miizuza
Verified Purchase:Yes
Good suena bastante bien me encanto no molesta lo recmiemdo
Written by a customer while visiting Samsung US