Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,386 Reviews)
Rating breakdown 13,386 reviews
5 Stars
9,139
4 Stars
2,183
3 Stars
946
2 Stars
526
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Product with great features
on November 13, 2024
Posted by: Onebingoo
[This review was collected as part of a promotion.] I switched from Airpod to Samsung Galaxy Bud 3 Pro and love it. The ANC feature is great and connecting to devices is spontaneus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new samsung earbuds pro 3
on November 13, 2024
Posted by: Ivonnee2honey
from Bakersfield California
Expertise:Intermediate
So far I love the color 🩶 they are also loud not bad I'm ready to put them in used at the gym. Hopefully they don't fall out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great fit and improved earbud material
on November 13, 2024
Posted by: Cisco
from Texas
Expertise:Intermediate
I changed from the Buds2 Pro to the Buds3 Pro for one single reason. The Buds 2 Pro gave me very bad ear allergy to the point I couldn't wear them for more than 10 minutes. The Buds 3Pro solved that problem immediately due to a change in ear bud material. Now I can wear them all day.
The sound quality is impressive and in general I am very happy about the swap.
My only unfavorable coment about these earbuds is that the battery don't seem to last long. I usually use 1 earbud at work and I've noticed that from a full charge they only last about 3-4 hours. By the time I am going to lunch the battery meter on my ear Buds app shows about 10% left so I have to switch to the other ear bud and re charge the other one. I honestly thought these would last atleast 6-7 hours without having to put them on the case to re charge.
The sound quality is impressive and in general I am very happy about the swap.
My only unfavorable coment about these earbuds is that the battery don't seem to last long. I usually use 1 earbud at work and I've noticed that from a full charge they only last about 3-4 hours. By the time I am going to lunch the battery meter on my ear Buds app shows about 10% left so I have to switch to the other ear bud and re charge the other one. I honestly thought these would last atleast 6-7 hours without having to put them on the case to re charge.
Other than that they have been fantastic!
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Cisco, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are having a good experience overall with your new earbuds, and that the matter of the irritiation has been resolved for you. We have provided a link to an article to help you with the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on November 13, 2024
Posted by: cdbluejr
Had for 3 months working awesome. Noise canceling definitely works.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has it all
on November 13, 2024
Posted by: Frank
Expertise:Expert
The best ive had in my ears !!!!! Good bass & highs ! S24 ultra & tab 7 mixes very well .
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product!!
on November 13, 2024
Posted by: FoxyRoxy0813
[This review was collected as part of a promotion.] I love these earbuds! The noise cancelation is the best & the sound quality is AWESOME!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product met expectations
on November 13, 2024
Posted by: Samsungusername
[This review was collected as part of a promotion.] I switched from the buds 2 to the Buds 3 pro. I like the design of the Buds 3 and the sound quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Buds pro 3
Verified Purchase:Yes
The item has great futures and the quality of the sound is perfect, however, its shape is porlorly worked on. It does not fit comfortably for someone like me that is very active and do lot of running. When i sweat they started falling off as they wont hold anymore, compare to buds pro 2.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Buds pro 3, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you have the best experience possible with your earbuds and troubleshoot a comfortable and secure fit. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to best align to your ears. We also recommend performing a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team to offer additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US