Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound and quality
on August 14, 2025
Posted by: NoticeMeSenpai
[This review was collected as part of a promotion.] Use these to trigger galaxy Ai while I dont have my phone and also great to watch movies or shows with
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro! We’re really glad to see that you’re finding them useful, especially for accessing Galaxy AI features. The convenience of being able to activate those features without your phone is one of the things we love about these buds. We're also happy to see how much you're enjoying the quality when watching movies or shows. It’s our goal to enhance your experience with every use, and your feedback means a lot to us! If you have any more thoughts or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MaxH
Expertise:Intermediate
Verified Purchase:Yes
They sound good & they're pretty convenient but they had an extremely weird smell fresh out of the box. I have to knock a star off for that...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Huge downgrade from my Buds Pro that I traded in
on August 15, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Sorry everyone, HUGE Samsung fan. Monitors, cell phones since the S1, TVs, Fridges, Microwaves, Stoves, everything. Traded my Buds Pro in for these, and this might be the worst product you've made in a long time. They don't stay in my ear, the weird touch interface that pauses music is not a good experience. The Buds Pro were awesome. I wish I could get those back. The "slide" up and down for increased volume sounds cool, but in practical application is difficult to do. Not a fan
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 15, 2025
It's great to hear from you, Mathias. Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro. We want you to have a great experience, and we hate to see that they haven't met your initial expectations. We recommend trying out the additional ear tips that come with the Buds3 Pro. They help provide a more secure fit, which makes a big difference in how they stay in your ears. Also, don’t forget to use the Fit Test in the Samsung Wearable app. It’s a great tool for ensuring that you find the best fit for your ears, which can enhance comfort. We know the Buds Pro set a high standard, and we’re always working to improve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Try something else.
on August 16, 2025
Posted by: Cresh
Expertise:Intermediate
The right bud has stopped charging all together. I've read through reddit people have had tons of issues with the connectors on these buds/case. I've tried everything to get my right bud to charge and unfortunately nothing has worked. Im pretty sure it's just defective or the charging pins aren't working correctly. Samsung use to make decent quality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Cresh. Your feedback is crucial as we continue to make changes and improvements. We see that you may be experiencing some challenges trying to get your right bud to charge. We've attached a link to help you troubleshoot this. We also wanted to point out that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support so that we can take a closer look at what could be causing this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
4
Rich and clear sound
on August 17, 2025
Posted by: X92PRO
[This review was collected as part of a promotion.] Galaxy buds 3 pro delivers reach amd high quality sound, gaming, music, videos, and calls. I personally use my buds 3 pro with a custom EQ which makes it very interesting to use while gaming. It works seamlessly with your galaxy devices. Overall the buds 3 pro is one the best buds to use with your galaxy devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on August 17, 2025
Posted by: Beluga
[This review was collected as part of a promotion.] I love my galaxy buds 3 I like how when im in a call the person on the other like doesn't hear any sort of noise what so ever and also my galaxy buds are really comfortable le to wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 18, 2025
Posted by: Dreadful
[This review was collected as part of a promotion.] Sound quality is amazing bass amazing everything is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro is the way to go.
on August 18, 2025
Posted by: drdz73
[This review was collected as part of a promotion.] Easiest paring device on the planet , Works seamlessly across galaxy devices from your phone to the tablet, nothing compares.
Value
5
Written by a customer while visiting Samsung US