Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,386 Reviews)
Rating breakdown 13,386 reviews
5 Stars
9,139
4 Stars
2,183
3 Stars
946
2 Stars
526
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: FredB
from north carolina
Expertise:Intermediate
Verified Purchase:Yes
So far the sound quality has been on point. My only complaint is they are a little hard to handle when taking them in and out of the the case. Maybe a little less slick texture on the finish would make them easier to hold on to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there FredB, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are thoroughly enjoying the audio quality and usage of your earbuds. We appreciate the additional feedback about the feel of your earbuds and materials used. We hope you'll reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
War bud design very well.
on November 11, 2024
Posted by: JUNIOR
[This review was collected as part of a promotion.] I purchased the pro 3 buds for the language translation feature but unfortunately it's not compatible with the Samsung s20 fe. Overall the pro buds are good still adjusting to the fit in my ear.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Junior, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the features and audio quality of your new earbuds. Some of the features are enabled by Galaxy AI and will require devices that are compatible with these features. We have provided a link to the Samsung Support Team if you have any questions. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App to help you with the fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Good sound
on November 11, 2024
Posted by: NikkiH
[This review was collected as part of a promotion.] I like that Samsung has upgraded the design of these ear buds. It's a very sleek look and stays in my ears very well.
The sound is better compared to the galaxy buds+ that I was using. Also, the Galaxy AI upgrade is amazing. I like that I can speak to answer calls or adjust the volume.
The sound is better compared to the galaxy buds+ that I was using. Also, the Galaxy AI upgrade is amazing. I like that I can speak to answer calls or adjust the volume.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much better on my ears!
on November 11, 2024
Posted by: 808Bass
[This review was collected as part of a promotion.] I switched from the galaxy buds live and it was the best decision! I work from home as a nurse reviewing charts for cardiac patients and use them everyday for patient outreach and while attending virtual meetings. The noise cancelling feature is A+++. Biggest perk is they don't hurt the insides of my ears, that is a huge issue I've had in the past. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing noise canceling
on November 11, 2024
Posted by: Silentrunner
[This review was collected as part of a promotion.] I take these to the gym, and I couldn't believe just how much noise these headphones can cancel, and that is without distorting or ruining the audio you're listening too. Overall I'm pretty happy with my purchase, I just wish I could get then to sit in my ear better while running
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Silentrunner, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the audio quality and features of your earbuds. We would love to help you with the fit of your earbuds, and we have provided a link to an article to help you with the fit, and recommend performing a fit test while you are wearing the earbuds, and connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have additional questions or experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG NEVER DISAPPOINTS
on November 11, 2024
Posted by: Shellz
[This review was collected as part of a promotion.] Traded in my old buds for the new ones. As I said above they never disappoint. So glad for the trade in makes it that much easier to obtain new stuff. Thank you Samsung. I highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be louder but are good
on November 11, 2024
Posted by: Greatbudspro3
[This review was collected as part of a promotion.] The buds 3 pro are good and I love them but the sound quality isn't that great the buds pro2 had louder sound, but other than that they are great.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Hello Greatbudspro3, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the features of your earbuds. We would love nothing more than to help you troubleshoot the volume of your earbuds. We have provided links to an article to address this matter, and another to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on November 11, 2024
Posted by: Lovewatch6classic
[This review was collected as part of a promotion.] I love my galaxy 6 classic watch, works great and I love all the new features
Value
5
Written by a customer while visiting Samsung US