Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,388 Reviews)
Rating breakdown 13,388 reviews
5 Stars
9,141
4 Stars
2,183
3 Stars
946
2 Stars
526
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Christian h
from California
Expertise:Intermediate
Verified Purchase:Yes
They pop out of ear, need better design on the tips to secure better. Also left piece doesn't charge, needs a wad of tissue to push into the contacts to allow charging.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hello Christian h, thank you forsharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the fit and battery of your earbuds and have the best experience possible. We have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team. You can reach out to these experts through chat for one on one assistance with the battery or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Berna
from California
Expertise:Expert
Verified Purchase:Yes
Great fit, comfortable but sound quality is not great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Berna, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the fit and comfort of your earbuds. We would love nothing more than to help you maximize the audio quality of your earbuds and have the best experience possible. We have provided a link to an article to help ensure your earbuds are operating as intended. We have also shared a link to the full device manual to help you adjust the audio profile to align to your preferences. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best bud ever
on November 10, 2024
Posted by: Vicbi3177
[This review was collected as part of a promotion.] Best. Bud ever clear excellent? I can't hear person like standing in front of me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great.
on November 11, 2024
Posted by: Meca
I brought mines yesterday I love mine they sound really good.😃😃😃😃😃
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mejor calidad de sólido fácil de controlar.
on November 10, 2024
Posted by: Cham2good
[This review was collected as part of a promotion.] El intérprete es bueno lo utilizo poco pero es bueno es fácil de hacer y escuchar en dibujar editar fotos muy bueno . A sido más fácil de usar las grabaciones y editar videos y fotos .
Value
5
Written by a customer while visiting Samsung US
Posted by: Frog1213
from New york city
Expertise:Expert
Verified Purchase:Yes
Very impressed with the quality of the sound of these bud's.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Robert
from Denver, Colorado
Expertise:Intermediate
Verified Purchase:Yes
Big upgrade from the Buds Pro 2. Fit me much more comfortably, great sound and the adaptive noise canceling works very well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rob F
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
Noise canceling is excellent, Comfort is excellent, Sound is excellent. If I had a gripe is would be that the controls are slightly fiddly, especially the volume slider. I also wish the button didn't accidentally press so easily when I put in and remove the buds from my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US